Enterprise Technical Pre-Sales Engineer

Job Description

Job Description

About

Ubiquiti is a technology company driven by innovation, simplicity, and performance. With a proven track record of disrupting the networking industry, we build world-class solutions across networking, physical security, and more—empowering millions of users globally.

At Ubiquiti, you’ll do more than just support sales—you’ll help shape the future of enterprise IT infrastructure. You’ll gain deep exposure to product development, real-world deployment challenges, and customers pushing the boundaries of what’s possible with UniFi.

The Role

We’re seeking a highly motivated Enterprise Technical Pre-Sales Engineer to join our growing sales team. This is a unique opportunity to work across Ubiquiti’s expanding ecosystem—including routing, switching, security, SD-WAN, cameras, door access control , and other emerging UniFi technologies. You’ll be instrumental in helping customers design, deploy, and scale their networks while shaping the future of our product development through direct collaboration with R&D.

This role is ideal for someone who thrives on solving complex problems, has a strong grasp of enterprise networking and physical security, and is excited to be on the front lines of innovation .

What You’ll Do

• Engage with enterprise customers to understand and architect solutions across networking (routing, switching, firewall, SD-WAN), physical security (video surveillance, access control), and other emerging UniFi technologies
• Create detailed system designs and technical proposals for large-scale deployments
• Deliver technical demos, webinars, and hands-on trainings both remotely and on-site
• Translate customer needs into clear, actionable feedback for R&D—explaining not just the “what,” but the “why” and “how”
• Stay on the cutting edge of industry trends and evaluate how they intersect with Ubiquiti’s roadmap
• Build and maintain lab environments to test, learn, and validate configurations hands-on
• Travel as needed to industry events, trade shows, and key customer sites

What We’re Looking For

• 3+ years in the enterprise networking or physical security industry, ideally in a pre-sales, systems engineering, or technical consulting role
• Strong knowledge of networking fundamentals and security architectures, including UniFi or comparable platforms
• Excellent verbal and written communication skills—comfortable engaging with both technical and executive stakeholders
• Self-starter who thrives in fast-paced, dynamic environments with minimal oversight
• Passion for independent learning and a drive to “lab” and explore new technologies
• Ability to connect customer insights to product evolution, helping drive innovation at scale

What We Offer

• Competitive compensation and performance-based incentives
• Fully paid high-coverage medical, dental, and vision insurance
• Latest Ubiquiti gear to build and maintain a robust home lab
• Hybrid work model with flexible hours and location (preferred: Chicago)
• Access to a global, international work environment with cross-functional teams
• Opportunity to work with a world-class engineering and product team in a lean, innovation-focused culture

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