Senior manager software risk guide - enterprise services risk

The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector.

As a Senior Manager on the ES Business Risk team, you will play a key role within Enterprise Services Risk, leading and performing core risk activities in support of the Capital One Software line of business, ensuring effective risk mitigation for our products, processes, platforms and services. You will collaborate closely with associates across all lines of defense, the Software business, and other risk management teams to perform and support the work related to further maturing process and risk management practices. This role is highly visible and involves frequent interaction with senior leaders, including accountable executives, to drive meaningful change in our business partners’ processes that can lead to not only risk reduction, but also better customer experiences.

In this role, you will:

• Serve as a trusted risk advisor for the Software business; leverage subject matter knowledge and critical thinking to drive value
• Lead analysis of various business and risk strategies to proactively identify risks, trends, and process improvements
• Provide guidance to the Software business areas on process management and process level assessments, in alignment with Enterprise frameworks and risk management principles
• Stay current on regulatory environment changes, industry trends, and understand their impacts to our efforts
• Lead risk assessment project delivery, including providing oversight of risk assessment deliverables, reporting, and meetings; draft and review materials for senior management and other governance functions
• Drive development of associated risk controls, issues and/or mitigation plans to ensure the business implements needed changes and addresses areas of exposure
• Participate in risk and other management forums and contribute to continuous improvement of risk and project / program management practices
• Lead cross-functional teams through various initiatives (with a focus on the Software business) as needed
  
  

An ideal candidate will possess:

• Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver
• Ability to set direction, delegate tasks, manage multiple stakeholder expectations, and coordinate a cross-functional team
• Experience in payments risk management, controls development, or reporting activities
• Excellent problem-solving, analytical, and critical thinking skills to effectively respond to shifting priorities, demands and timelines
  
  

Basic Qualifications:

• High School Diploma, GED or Equivalent Certification
• At least 5 years of experience in Risk Management, Process Management, Project Management, or a combination of these
• At least 5 years of experience supporting, partnering, and interacting with internal and external business clients
• At least 3 years of experience consulting with senior executives or strategy development
• At least 5 years of Technology or Cyber Risk Management experience
  
  

Preferred Qualifications:

• Bachelor's Degree or Military Experience
• Risk Certifications (CRISC, CISSP, CISM, CRCM, CIPP, ABA Risk Mgmt Certification)
• At least 7 years of Technology or Cyber Risk Management experience in the Financial Services Industry
• At least 6 years of experience supporting, partnering and interacting with internal stakeholders
• At least 3 years of experience working with Networking, Cloud Environments, Cybersecurity tooling, and enterprise technology platforms
• Experience managing risks related to customer data protection, encryption and tokenization, technology functionality, third party management, anti-money laundering (AML) or fraud
  
  

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis

McLean, VA: $193,000 - $220,300 for Sr. Manager, Cyber Risk & Analysis

New York, NY: $210,500 - $240,300 for Sr. Manager, Cyber Risk & Analysis

Plano, TX: $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis

Richmond, VA: $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).