Director of Marketing Operations

Job Description

Job Description

About Us

Nextsulting is a Yorkville-based digital marketing and web development agency serving clients across amusement parks, multifamily real estate, healthcare, and nonprofits. We're a small, tight-knit team in growth mode, and we're looking for a hands-on, responsible right-hand to help us scale the next chapter.

The Role

This is a true generalist marketing and operations role for someone who likes variety, problem-solving, and getting things done. You'll own day-to-day execution across our social media programs, do hands-on design and content work, help keep projects moving across the agency, and be the in-office bridge between our president and the rest of our team, including a contract designer and a virtual assistant.

Key Responsibilities

- Build and maintain social media content calendars for clients across multiple industries

- Execute social media posting and scheduling through Sprout Social across 20+ locations

- Coordinate with client contacts to gather content, get approvals, and stay ahead of deadlines

- Create simple-to-polished social media graphics in Canva using established brand templates

- Use Photoshop for image editing, touch-ups, and design work outside Canva

- Make edits, content updates, and basic troubleshooting in WordPress (Elementor, Divi)

- Communicate clearly and collaboratively with our contract designer to brief creative work

- Bridge between our president and our virtual assistant for task handoffs and follow-through

- Pick up small project work that frees up our president for higher-level strategy and client work

- Learn and grow into CRM tools like HighLevel as the role expands

What We're Looking For

Must-haves:

- 5+ years of marketing, agency, or related operations experience

- Strong social media program experience, calendar planning, content workflows, multi-account posting

- Canva proficiency for fast social media design execution

- Photoshop proficiency for image editing and design polish

- WordPress proficiency, not deep technical, but comfortable making content edits, layout adjustments, and basic troubleshooting (Elementor or Divi experience helpful)

- Excellent written and verbal communication

- Strong time management and the discipline to consistently hit deadlines

- Detail-oriented, responsible, and self-directed

- Comfortable wearing multiple hats and willing to learn new tools

- In-office full-time in Yorkville, IL

Nice-to-haves:

- Proficiency in HighLevel or similar CRM platforms (we'll train the right candidate)

- Experience with Sprout Social or comparable social management tools

- Adobe Illustrator or other Creative Suite tools

- Multi-client or agency background

What We Offer

- Competitive salary

- Health, dental, and vision insurance

- 401k with employer matching

- A real seat at the table in a growing agency, your work will visibly shape the next phase of the business

- Variety: amusement parks, real estate, healthcare, nonprofits, no two days the same

- A collaborative team that respects your time and your life outside of work

How We Work

We live in Slack throughout the day, hold a weekly 30-minute team meeting on Monday mornings, and run on a ticket-based workflow so nothing falls through the cracks. We value direct communication, follow-through, and people who take real ownership of their work.