IT Support

IT Support Technician
Location: Scott Air Force Base, IL
Type: Part-Time (Approx. 20 hrs./week)

Overview:
Provide technical support for the Education & Training Center at Scott AFB. This role ensures the operability of classroom and testing room technology systems, including PCs, servers, multimedia equipment, and network components.

Key Responsibilities:

• Perform daily maintenance and troubleshooting of PCs, multimedia projection systems, printers, servers, switches/routers, wireless services, and audio-visual equipment.
• Install and configure hardware/software; perform upgrades and virus protection.
• Support instructors and test administrators with login and technical issues.
• Manage inventory and documentation of all tech equipment.
• Maintain network systems and recommend improvements.
• Provide user training on classroom technology as requested.

Qualifications:

• Proven experience in hardware and software support for educational or similar environments.
• Expertise in Windows Server and Windows OS troubleshooting.
• Familiarity with classroom technology systems (Smart Boards, multimedia projection, AV systems).
• Strong customer service and communication skills.
• Ability to work independently without on-site supervision.
• Technical certifications and/or relevant degrees preferred.
• Must pass background checks and comply with DoD/Air Force security requirements.

About ASR International

ASR provides world-wide Management and Technical Support Services to Government agencies and Fortune 500 customers. Founded in 1986 and headquartered in Long Island, NY, ASR serves its clients with a full spectrum of complex professional and technical support services including Construction Management, Engineering, Logistics, Project Management and Quality Control across the U.S. and in more than 40 countries worldwide.

Benefits

Hired applicants may be eligible for benefits, including but not limited to, an excellent compensation package and comprehensive benefits package which include a flexible work schedule, Paid Holidays, Paid Time Off and Sick Days, Health Insurance (medical, dental and vision); and a 401(k) plan.

The salary range provided for this role is a good faith estimate representative of all experience levels. ASR considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

This job description is intended to describe the general nature and level of work performed by people assigned to this job description. The job description is not intended to be an exhaustive list of responsibilities, duties and skills required for this position. Please note that your resume and candidacy may be subject to customer approval, acceptance and clearing of the required background check and successfully obtaining and maintaining any required security clearances, if any.

ASR is committed to the policy of equal employment opportunity. In order to provide equal employment and advancement opportunities to all individuals, employment and promotion decisions at ASR are based on merit, qualifications, and abilities. ASR’s hiring and employment practices are not influenced or affected by an applicant’s or employee’s race, color, religion, sex, national origin, age, veteran status, marital status, ancestry, ethnicity, physical or mental handicap / disability which is unrelated to job performance, sexual orientation or any other characteristic / classification protected by law.