R&D Senior Project Manager

Job Description

Job Description

Description:

Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world-class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers.

Position Summary

We seek an experienced Agile Scrum Master to join our dynamic team. As a Scrum master, you will facilitate and coordinate Agile Scrum processes within our organization, ensuring the company can work collaboratively and efficiently to deliver high-quality solutions.

You will work closely with the product development and product management teams to ensure that the work progresses on schedule, within budget, and to the desired level of quality. Additionally, you will serve as a coach and mentor to our team – helping to foster a culture of continuous improvement and ensuring that the team is meeting its objectives consistently.

Objectives of this role

· Facilitate and coordinate Agile Scrum processes within the company.

· Guide and coach the team on Agile Scrum principles and practices.

· Ensure the team works collaboratively and efficiently to deliver high-quality products.

· Work with Product Management to prioritize the product backlog.

Your tasks

· Facilitate Scrum ceremonies such as daily stand-up meetings, sprint planning, sprint review, and sprint retrospective.

· Identify and troubleshoot obstacles that hinder the team’s progress.

· Promote continuous improvement through retrospectives and feedback sessions.

· Communicate project status, risks and issues to stakeholders.

· Track KPIs and help teams deliver high-quality products/solutions on time.

· Ensure that the team follows the Scrum framework and adheres to Agile principles.

Required Skills & Qualifications:

· Experience: 5-10 years of experience as a Scrum Master, with a proven track record of successfully managing Agile teams across various projects.

· Certifications: Scrum Master Certification (CSM, PSM) or other relevant Agile certifications.

· Deep Knowledge of Agile Methodologies: Strong understanding and hands-on experience with Scrum, Kanban, and other Agile frameworks.

· Leadership & Facilitation: Exceptional leadership, communication, and facilitation skills, with the ability to motivate teams and lead them to successful outcomes.

· Problem-Solving & Conflict Resolution: Ability to quickly identify problems, drive resolutions, and mediate conflicts in a professional and calm manner.

· Collaboration Tools: Familiarity with Agile tools such as Jira, Confluence, or similar project management tools.

· Stakeholder Management: Experience working closely with senior management, product owners, and other stakeholders, ensuring clear communication and alignment across the board.

· Adaptability: Ability to work in a fast-paced, dynamic environment and handle multiple priorities effectively.

· Team Player: A collaborative mindset with a strong commitment to team success and personal growth.

Preferred Qualifications:

· Advanced Agile Certifications: SAFe or other advanced certifications are a plus.

· Experience working with Scrumban or Kanplan is a plus.

· Technical Background: Experience working with development teams, particularly in technical or software development environments.