Floor Manager

Levy Sector
River Roast — Operations Manager
Salary: $60,000 – $70,000

Are you ready to lead hospitality in one of Chicago’s most exciting riverfront restaurants?

River Roast is looking for a passionate, energetic, and hands-on Operations Manager to join our leadership team. Located directly on the Chicago River, River Roast is known for its incredible views, lively atmosphere, large patio, two full-service bars, private event spaces, and memorable guest experiences.

This is a great opportunity for someone who loves hospitality, enjoys leading people, thrives in a fast-paced environment, and wants to grow with Levy and Compass Group.

At River Roast, every day is different. From busy restaurant service to high-volume private events, patio season, corporate gatherings, and celebrations, our Operations Manager plays a key role in making sure everything runs smoothly, professionally, and with great energy.

About the Role

The Operations Manager will help oversee daily restaurant and event operations while supporting Levy’s commitment to outstanding guest service, operational excellence, and team development.

This leader will work closely with the General Manager, culinary team, event team, bartenders, servers, supervisors, and hourly associates to create a positive work environment and deliver exceptional service for every guest.

What You’ll Do

Lead daily restaurant and private event operations
Support and supervise hourly associates and supervisors
Help create a fun, organized, and professional team environment
Conduct pre-shift meetings and communicate daily goals
Support staffing, scheduling, and labor management
Partner with culinary and events teams to ensure smooth execution
Resolve guest concerns with professionalism and care
Maintain cleanliness, safety, sanitation, and company standards
Support training, onboarding, coaching, and team development
Analyze labor, sales, and operational performance
Help drive guest satisfaction, efficiency, and financial results

What We’re Looking For

A positive leader with great energy and strong hospitality values
Someone who enjoys working with people and building strong teams
A hands-on manager who is not afraid to jump in and support the operation
Strong communication and problem-solving skills
Ability to lead in a fast-paced restaurant and event environment
Experience with restaurant, bar, event, or hospitality operations
A passion for guest service, teamwork, and operational excellence

Why Join River Roast?

Beautiful riverfront location in downtown Chicago
High-volume restaurant with patio, bars, and private events
Exciting and fast-paced hospitality environment
Opportunity to grow with Levy and Compass Group
Strong company culture focused on teamwork, diversity, and development
Competitive salary and great benefits

About Levy

Levy is a leader in sports, entertainment, restaurant, and event hospitality. We are proud to create unforgettable experiences at award-winning restaurants, iconic venues, cultural institutions, convention centers, and some of the biggest events in the country.

At Levy, different perspectives make us better. We are committed to creating an equal opportunity and fair treatment environment where learning, growing, and being your authentic self are part of every day.

Benefits May Include

Medical, dental, and vision insurance
Life insurance and disability insurance
Retirement plan
Flexible time off
Paid parental leave
Holiday time off, where applicable
Personal leave
Commuter benefits
Employee assistance program
Health and wellness programs
Discount marketplace
Pet insurance
Flexible spending accounts

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Equal Opportunity Employer

Levy is a member of Compass Group USA. Compass Group and Levy are equal opportunity employers. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience, without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation.

This job posting is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Levy maintains a drug-free workplace.

Apply today and bring your energy, leadership, and passion for hospitality to River Roast.