Portfolio Property Manager

ROLE: Portfolio Manager

SALARY: $70,000 - 75,000

LOCATION: Lombard, IL

About Us:

Hillcrest Property Management is a premier team of community management professionals serving Chicago and the surrounding suburbs. Established in 1972, we specialize in townhome, HOA, and condominium management, offering a comprehensive range of services including on-site management, financial management and reporting, administrative services, and community websites to meet the diverse needs of every Association.

Working at Hillcrest means being part of a collaborative and supportive team. We value the input and expertise of our employees, encouraging a culture of continuous improvement and professional growth. Our commitment to excellence and our supportive management style make Hillcrest a great place to build a rewarding career in property management.

Join Hillcrest Property Management and become part of a dedicated team that values comprehensive service, innovative solutions, and a collaborative work environment. Together, we work towards enhancing the quality and value of the communities we serve.

About the role:

Hillcrest Property Management is seeking a self-motivated individual with demonstrated leadership skills, excellent verbal and written communication abilities, and a commitment to providing quality services to the board and owners. The ideal candidate will be able to work under limited supervision, collaborate effectively with property assistants and bookkeepers, and excel in a team environment.

Responsibilities:

• Manage the day-to-day operations of all aspects of the properties within your portfolio.
• Provide management expertise to associations, working in cooperation with the board of directors, and offering daily service to unit owners and board members as needed.
• Collaborate with property assistants, bookkeepers, and vendors to ensure seamless, orderly service delivery.
• Be available 24/7 (including holidays and weekends) to handle emergencies.
• Develop and monitor property budgets that align with the financial goals of the board of directors.
• Secure and negotiate bids from vendors and communicate these to the board.
• Prepare and distribute board packets to the board of directors in a timely manner.
• Attend required board meetings and special meetings.

Qualifications:

• Valid Illinois Community Association Manager License.
• 3+ years of industry-related experience preferred.
• Ability to negotiate with vendors providing services.
• Capability to prepare annual budgets and explain financial statements.
• Proficiency in Microsoft Office.
• Physical ability to inspect common areas of all properties, both indoors and outdoors.
• Effective written and oral communication skills.
• Ability to maintain professional relationships with clients, including board members, homeowners, and vendors.

Desired Traits:

• Reliability and detail orientation.
• Strong organizational skills and the ability to multi-task in a fast-paced environment.
• Commitment to quality service and customer satisfaction.
  

Why Hillcrest?

Our History and Growth: Hillcrest has a rich history of managing various property types, including apartment complexes, shopping centers, and office buildings. Over time, we shifted our focus exclusively to managing townhomes, HOAs, and condominiums, leading to our growth as one of the premier association management companies in the Chicagoland area. Our success is driven by the acquisition of other property management companies and our continuous dedication to providing full-service property management.

Comprehensive Training and Dedicated Staff: We pride ourselves on offering comprehensive training and fostering a solid experience for our staff. Our team of dedicated professionals is the backbone of our success, ensuring that we continue to be one of the largest and most respected management companies in the area. The dedication and expertise of our staff provide a supportive and dynamic work environment where employees can thrive.

Unique Team Management Approach: Hillcrest employs a unique team management approach that ensures the quality and scope of our services. Each community we manage benefits from the collaborative efforts of a Licensed Property Manager, a Property Assistant, and a Staff Accountant. This team works closely with Board Members, residents, and vendors to provide innovative and responsive planning for each Association's current and future needs. This approach fosters unity and efficiency, creating a cohesive and supportive work atmosphere.

Our Mission: Our mission is to provide clients with comprehensive and personalized management services that preserve and increase the quality and value of every Association we manage. We are committed to innovative planning and responsive service, ensuring our clients' needs are met with the highest standards of professionalism.