Call center representative
Job description
Clark Resources is currently seeking qualified Call Center Representatives for an upcoming project. The role involves managing a high volume of inbound and/or outbound calls with the goal of delivering a positive customer experience characterized by courtesy and professionalism. Representatives will actively listen to clients to understand the purpose of their call, address all questions, and provide accurate, efficient responses. Communication will be conducted via web-based tools and telephone. Proficiency in typing, grammar, and documentation within various computer applications is required.
Ideal candidates should be customer-focused, detail-oriented, and efficient. Professionalism, reliability, knowledgeability, and adaptability are essential qualities.
Key Attributes of a Successful Candidate:
- Excellent communication skills
- Active listening abilities
- Enthusiasm and positive attitude
- Friendly and personable demeanor
- Empathy towards customers
- Dependability
- Bilingual proficiency is encouraged
Job Details:
- Full-time
- Benefits include dental, health, vision, and life insurance, as well as paid time off
- Schedule: 8-hour shifts between 7:00 a.m. and 8:00 p.m.
- In-office training may be required
Work Location:
- Oak Brook, Illinois 60523 (Reliably commute or planning to relocate before starting)
Application Questions:
- Do you have any convictions for felony or misdemeanor offenses?
Educational Requirements:
- High school diploma or equivalent
Experience Requirements:
- Call center experience: 1 year (preferred)
- Customer service experience: 1 year (preferred)
Shift Preferences:
- Day shifts preferred
- Please indicate your availability and interest accordingly. Email us at [email protected]
Recommended Jobs
Data Analyst
Job Description You'll be part of a cost-focused team that leverages data to drive sustainable savings, optimize fleet performance, and support full-cycle asset management. As a Data …
Lead Rehab Service Tech Full Time Days Marianjoy
The salary range for this position is $19.29 - $24.11 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positi…
Sales Associate
Roberts Motors NOW HIRING SALES REPRESENTATIVES No Previous Experience Required We Will Train You the RIGHT WAY Roberts Motors is offering YOU a CAREER as a Sales Representative with a company…
Director, Human Resources
The Director, Human Resources is an essential member of the Atlas leadership team, contributing to the development and execution of the business’s annual strategic plan. This position reports directl…
Principal sales engineer
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: We're looking for a Principal Sales Engineer who is not only passionate about techno…
Critical Care Advanced Practice Clinician in Harvey, IL
Join an award-winning team of dedicated clinicians who are committed to providing world-class patient care! We are seeking a highly skilled and motivated a d vanced practice clinician (nurse prac…
Growth marketing manager
Growth Marketing Manager (US, Hybrid) (Must be able to commute to one of our US-based offices in Chicago, San Francisco, New York City, or Miami.) Job Summary GTreasury is the lea…
Telecommunication Customer Support Specialist
This position is responsible for representing Digital Direction as the main operations contact for our existing and new customer base. The position offers virtual office (remote). Principal Duties a…
Procurement Specialist
Requisition ID: 108697 Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and hea…
Human resources data analyst
Job Description Sponsorship: GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. Thi…