Senior Operational Excellence Lead

Swiss Re
Chicago, IL

About the Role

In this strategic position, you will be at the forefront of shaping the process, technology, and data vision for Swiss Re Corso's P&S Department globally. You'll collaborate with senior leadership to co-define and implement innovative business concepts that drive profitability and diversification. Reporting directly to the Head of Operational Model Excellence P&S, you'll have the platform to make significant impact across our global operations.

Key Responsibilities

  • Work with the P&S management team to define their innovation strategy including the associated tech platform, data, process and people strategy
  • Translate the P&S strategy into concrete digital innovation opportunities , including the exploration and building of new business models
  • Filter, prioritize and assess the potential of these opportunities (in terms of measurable benefits), assess investment needs and actively propose the launch of new initiatives
  • Lead various key projects for the P&S Department and verify that expected benefits will be achieved
  • Engage with cross-functional stakeholders including Platform Product Owners, Technology Leads, Business Process Managers, Business Architecture, Operation teams and the Data Office on the end-to-end consistency of system, process and information architecture
  • Set up implementation teams and provide them with a strategic roadmap and verify successful execution
  • Lead change management and roll out efforts to ensure successful adoption

About the Team

The Operational Model Excellence Property & Specialty team is a group of highly skilled transformation professionals who work across strategic programs and operational challenges to continuously improve on how we operate. We collaborate closely with global counterparts to ensure our efforts are seamlessly embedded into Swiss Re's broader transformation agenda. We bring a high-energy, collaborative, and solution-oriented approach to everything we do.

About You

You're a strategic thinker with the practical skills to turn vision into reality. You thrive in complex environments where you can leverage your analytical mindset and excellent communication skills to influence stakeholders at all levels. Your ability to navigate ambiguity and drive results makes you an ideal candidate to help shape our transformation journey.

We are looking for candidates who meet these requirements:

  • Deep understanding of the insurance industry and technology with ability to develop innovative solutions that address market needs and drive business growth
  • Ability to define a clear vision and strategy as well as mobilizing teams to achieve goals
  • Track record of successfully designing and delivering business transformation
  • Drive to steer multiple initiatives at the same time

These are additional nice to haves:

  • Demonstrated experience delivering global process improvements and harmonizing regional operations into cohesive, scalable models
  • Consulting background is a plus

This is a unique opportunity to play a pivotal role in shaping how Swiss Re operates globally—bringing strategic insight, practical expertise, and a collaborative spirit to our transformation journey.

The position location is flexible to one of the following offices: Alpharetta, GA, Chicago, IL, Kansas City, MO, or Windsor, CT. Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week.

The estimated base salary range for this position is $116,000 to $174,000. The specific salary offered for this, or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.

Posted 2025-11-26

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