Sales Engineer ~ Networking and Application & Linux/Windows

Seeking a Sales Engineer is to assist the Sales team in reaching the revenue goal by providing quality pre-sales
technical support and presentations focused on articulating value to the prospective buyer. Represent as the product solution specialist with the ability to cross between network resilience and security solutions, and work to insure the best possible technical solution with the information provided.

This position will be responsible for selling both Network and Application Resiliency solutions as well as Cybersecurity solutions. Reporting to the Regional Director, this role requires significant interaction and consultation with customers and must have a solid understanding of the sales cycle and working with the Sales teams throughout the process.

Responsibilities

• The Sales Engineer must be able to work closely with the Account Manager(s) and Regional Director to
• develop business and technical strategies that can help ensure the best chance to win business.
• Investigate the prospect’s needs and assist in developing a strategy to win business
• Assist the Sales Teams in making tactical decisions regarding the sale.
• Identify compelling events or specific business problems and offer attractive solutions to the client.
• Provide specialized technical support to the prospect/customer using NETSCOUT’s ‘best practices’
• techniques along with other available resources provided to the Sales Engineering group.
• Account responsibility for all lead technical activities. This includes building relationships across
• customer's IT silos to document their infrastructure and understand their challenges and seek out
• potential projects.
• The Sales Engineer will directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and forecasting opportunities.
• Must be able to create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using WebEx , ability to perform canned or live product demonstrations of system capabilities and benefits for customer meeting, show ability to lead whiteboard discussions, etc. to resellers, integrators, etc.
• Work with users on a regular basis, explore scenarios in which the system is being used and discover new upsell opportunities by understanding the user’s needs. This requires the building and maintenance of a technical account.

• Qualifications
• Bachelor’s degree in computer science or software engineering or equivalent
• 5 + years as a pre-sales engineer, Network Architect, Application Engineer or in a pre-sales technical support role.
• This person must have experience and demonstrated working with customers to understand their technical challenges and requirements and to have effectively proposed desired solutions.
• Proven pre-sales record of success and achievement for themselves and their team.
• Strong Networking and Application background desired along with a working knowledge of
• Linux/Windows operating systems.
• Cultural familiarity with and experience in doing business within the Region is critical.

The individual must also possess technical skills that relate to these areas:
o Cisco routing, switching, gateways and applications(must)
o TCP/IP, SNMP, Netflow, BGP, VoIP
o Various topologies, LAN, WAN (MPLS, Frame, ATM)
o Trend analysis concepts
o Security concepts
o Network infrastructure concepts
o Network General (Sniffer) knowledge
o HP/OV, IBM Tivoli, EMC SMARTS, ArcSight a plus
o Network performance management
o Fault/Alert management concepts
o nGenius product experience is an advantage
o Operating systems (Linux, NT)
o Certification CCNA, CCNP, CCIE a plus
o SDN/NFV
o Virtualization
o Public/Private Cloud

Gretchen Sheppard ~ US HealthCare Careers ~ 408-686-9450 ~ [email protected]