Data Analytics Specialist IV
About the Role The US&C Field Analytics team plays a key role in enabling data-driven decision-making for regional Field Operations leadership in US&C, supporting both ongoing business needs and new global initiatives. - What the Candidate Will Do -
- Create single sources of truth that directly influence decision-making by field managers and program leadership.
- Provide visibility into performance and health of field operations support teams through end-to-end analytical solutions.
- Develop full-stack analytical capabilities by mastering support processes and operational tools, then building backend queries that feed frontend dashboards.
- Deliver critical business intelligence across multiple lines of business, ensuring reliable reporting that supports strategic decision-making.
- Conduct investigative data mining to uncover hidden anomalies, inefficiencies, and operational blockers that require analytical rigor.
- Execute ad hoc deep-dive analyses to identify root causes of performance issues and enable program teams to address systemic challenges.
- Build cross-functional partnerships with stakeholders across departments to support comprehensive data discovery and operational improvement initiatives.
- At least 2 years experience in analytics
- Strong analytics, SQL, and web query skills
- Experience within Python or R and visualization tools
- Strong stakeholder management skills
- Data visualization experience with Tableau, Looker, or similar tools
- Independent stakeholder management
- Critical analytical mindset
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