Agent - Operations Lead

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Responsibilities:

Hours: M-F: 9:00 am - 5:30 PM or 10:00 am - 6:30 pm

• Responsible for assisting all gateway offices as required

• Process gateway office supply orders

• Update inventory and distribute all driver uniforms (semiannually)

• Monitor and process expense reports and petty cash for all gateway offices

• Maintain and update attendance records for Operations managers

• Process all driver mileage reimbursements

• Generate daily KPI reports for gateway offices

• Generate monthly KPI reports for the US

• Generate and summarize monthly Incident reports for the US gateways and Agent locations

• Responsible for creating all proximity cards for gateway offices

• Assist with PowerPoint presentations where necessary

• Responsible for daily filing, faxing, answering of phones and emails.

Airlines:

• Generate and summarize weekly airline discrepancy reports

• Process and maintain records for all airline claims

• Responsible for following up on outstanding claims

• Compile and generate quarterly airline expenditure reports

• Being knowledgeable of airline policy changes and updating the appropriate parties

• Updating freight fees and airline charges (quarterly/semiannually)

• Responsible for updating airline contact information (quarterly) and informing as necessary

Experience:

Proficiency in:

• Microsoft Excel

• Microsoft PowerPoint

• Microsoft Word

• Microsoft Outlook

Minimum Skills:

• Exceptional communication skills

• Ability to work independently

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit

Full time

Salary Range*

$43,700 - 62,480

• This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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Affiliated Companies:

Affiliated Companies: World Courier Inc