Implementation Support Analyst

Implementation Support Analyst

Company: New Age Industrial

Department: Project Controls

Reports To: Senior Project Controls Manager

Type: Full-Time | Non-Exempt

Role Overview:

We’re looking for an organized, detail-oriented Implementation Support Analyst to help support the rollout, setup, and day-to-day improvement of key business systems across the company. This role is especially focused on NetSuite consolidation , project tracking, process documentation, and helping ensure we stay aligned with internal compliance needs. If you enjoy keeping projects moving, supporting multiple teams, and turning “messy” processes into clean workflows — this one’s for you.

What You’ll Do:

System & Implementation Support:

• Support implementation and maintenance of business tools like Avalara, DocuSign, Expensify, FISPAN, Flexspring, FSM, WMS, Quantify, Square , and others.
• Assist with NetSuite-related projects including consolidation efforts, ADP uploads, inventory standardization, and multi-entity billing setups.
• Perform routine NetSuite administration , including data imports and building Saved Searches/Reports.

Project & Workflow Management:

• Track project tasks, deadlines, and action items using ClickUp (including cleanup and organization).
• Help create clear process flows and workflow documentation to support improvements and consistency.
• Maintain and improve shared documentation and internal communication tools (including SharePoint ).

Compliance & Admin Support:

• Monitor legal inboxes, assist with contract distribution, and support contract routing/approval processes.
• Help track business licensing and Certificate of Insurance (COI/CTC) expirations to support compliance.
• Coordinate scheduling by gathering availability and organizing calls/meetings across teams and external partners .
• Support cross-functional coordination with subsidiaries to gather required documentation.

Other:

• Assist with payroll/per diem data entry and template upkeep as needed.
• Take on other support tasks and priorities assigned by management.

What We’re Looking For:

Minimum Qualifications:

• Associate degree, relevant certification, or equivalent practical experience in accounting, finance, business operations, information systems, or related field.
• Strong Excel skills ( data mapping, analysis, templates ).
• Highly organized, proactive, and able to manage multiple tasks at once.
• Comfortable working independently and keeping work moving with minimal supervision.

Preferred Qualifications:

• Familiarity with ClickUp or similar project/task tracking tools.
• Experience supporting software implementations (nice to have).
• Working knowledge of NetSuite or another ERP system (Oracle, SAP, etc.), especially in accounting-related functions.

Physical Requirements:

• Ability to work at a computer for long periods.
• Ability to operate standard office equipment (computer, phone, mobile devices).
• Occasional lifting/carrying up to 30 pounds.

If this sounds like a great fit, apply today!