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Crisis Intervention Specialist

National Youth Advocate Program (NYAP)
Rockford, IL
Crisis Intervention Specialist - Mobile Crisis Response - Candidate must be comfortable driving throughout the community and working with clients in home.

Part-time Saturday and Sunday 7AM-7PM

Compensation - $21.63 an hour

Location: Rockford, IL

Position Summary

The Crisis Intervention Specialist will work alongside first responders to provide on-site crisis intervention, de-escalation, and stabilization services for adults and children experiencing or who are at risk for experiencing a behavioral health crisis. These intensive supportive services are time-limited, designed to prevent additional behavioral health crises and mitigate adverse health outcomes. Specialists are expected to work on-scene, conduct mental health assessments, engage in de-escalation, make appropriate referrals, and conduct follow-up services as needed.

Responsibilities

The Crisis Intervention Specialist will perform duties including, but not limited to:

  • Perform all work in a manner consistent with the National Youth Advocate Programs mission, values, and philosophies.
  • Provide live crisis support for those at imminent risk of suicide, those in need of immediate resources; or those in need of emotional support.
  • Provide crisis intervention, emotional support, or transportation services for parents, youth, and adults.
  • Establish rapport with crisis hotline callers in a non-judgmental and calm voice.
  • Assess risk through assessments including the “Ask Suicide-Screening Questionnaire.”
  • Contact first responders if the caller is at imminent risk of suicide.
  • Schedule appointments for intake and outpatient follow-up care.
  • Provide transportation when needed.
  • Administer groups and training for support staff.
  • Completes all follow-up care and home visits within the required time limits.
  • Reassess safety and provide referrals for behavioral health and other needed services.
  • Performs other duties as requested.

Minimum Qualifications

  • Bachelor’s degree in social work, Counseling, Psychology, or related field from a CSWE accredited college or university.
  • Previous experience in crisis response, substance abuse, juvenile justice, advocacy, mental health, or equivalent.
  • An awareness or acceptance of the NASW Code of Ethics and is an effective and efficient communicator.
  • Is committed to serving the underserved with dignity, compassion, and respect.
  • Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet, and database programs.

Other Skills

  • Established relationships with stakeholders and other community partners.
  • Leadership experience in community engagement, activism, or organizing.
  • Administrative or supervisory experience.

Driving And Vehicle Requirements

  • Valid driver’s license
  • Reliable personal transportation
  • Good driving record
  • Minimum automobile insurance coverage of $100,00/$300,000 bodily injury liability required.

If this describes YOU, please apply today!

We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth, and families.

The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.

An Equal Opportunity Employer, including disability/veterans.

Who we are

National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.
Posted 2026-01-15

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