Shift Leader | Hot Chi Chatham | Posted June 2025

Job Description

Job Description

Here’s a sharp and structured **Shift Leader** job description tailored for Hot Chi’s 100 W 87th St. location:

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🔥 Shift Leader – Hot Chi (100 W 87th St, Chicago) 🔥
Shifts:** 6–8 hours
Pay:$17.50 – $19.50/hr (based on experience)

Hot Chi is more than hot chicken—we’re a movement rooted in soul, swagger, and serious food. As a **Shift Leader**, you’ll be the quarterback of the shift, making sure everything runs smooth, safe, and up to Hot Chi standards.

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🚀 What You'll Be Responsible For

LEAD RESTAURANT OPERATIONS

* Follow and complete opening/closing checklists
* Monitor food safety standards and walk-in cooler organization
* Operate and troubleshoot kitchen equipment
* Adjust staffing in real-time to match business needs
* Send daily shift summaries to management

ACCOUNTABILITY

* Enforce policies around uniforms, punctuality, attendance, phone use
* Ensure all team members follow our Quality Identifier standards
* Coach team with respect and firmness

CUSTOMER RECOVERY

* Handle guest issues like a Hot Chi pro
* Use the **D.O.E. Method** to resolve problems
* Issue refunds or credits as needed to win customers back

INVENTORY MANAGEMENT

* Receive and stow away deliveries
* Create and oversee prep lists
* Complete full inventory counts as scheduled
* Communicate expected shortages to management

CASH HANDLING

* Safe counts and reconciliation
* End-of-shift drawer balancing and deposits
* Keep cashiers stocked with change and supplies

KITCHEN PREP

* Master every item in the Hot Chi recipe book
* Lead prep for all bulk kitchen items
* Oversee the execution and quality of prep lists

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✅ What We’re Looking For

* Leadership experience in a fast-paced kitchen
* Confidence holding others accountable
* Solid communication and organization skills
* Comfort with basic math and handling cash
* Cool under pressure, focused on solutions
* Passion for great food and better teamwork

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🔥 Ready to lead the kitchen and keep the heat high? Apply now and run the shift like a boss at Hot Chi

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