Senior Claims Counsel, Financial Lines

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This is a Senior Claim Counsel position on the Financial Lines Claims team. The individual in this position will primarily focus on severity claims, with emphasis on Employment Practices, Private D&O, Professional Liability for technology firms. Ideally, the candidate will have a minimum of twelve years of relevant experience. The individual in this position will have responsibility for handling a pending of approximately 75 of the unit’s highest severity matters at any given time. The position requires the ability to independently evaluate coverage, liability and damages; proactively formulate and execute claim resolution strategies; and, without the assistance of counsel, attend mediations, navigate complex settlement dynamics and drive and influence best possible claim outcomes.


The individual in this role will collaborate closely with our internal business partners on claim trends and issues. The role requires excellent leadership, business communication and market-facing skills. As a senior member of the team, this position also requires regular mentoring of junior team members including assistance with analyzing and formulating strategies on complex files and issues.

JOB DESCRIPTION:

Essential Duties & Responsibilities

• Handles complex, high severity Financial Lines claims requiring legal analysis of complicated liability, damages and coverage issues. Drafts coverage letters, memos and reports. Represents CNA in settlement negotiations with independent authority to commit CNA. Interacts with multiple parties (e.g., insureds, brokers, counsel, claimants and mediators). Directs and manages coverage counsel and coverage litigation against CNA.
• Partners with underwriters, product counsel and actuary to effectively respond to policy wording and/or claim related inquiries. Collaborates directly with brokers and customers to address similar issues.
• Meets with brokers and existing or prospective clients as part of business marketing, growth and retention strategies. Works with senior claim, underwriting and product leadership to develop and analyze new products and to identify, evaluate and track claim trends and issues.
• Provides technical guidance to and oversight of junior staff members. Develops and presents training on key legal and industry issues/trends for the Financial Lines team (claims, underwriting, product and actuary). Represents CNA on panels at industry conferences.

May perform additional duties as assigned.

Reporting Relationship :

• Typically Director and above.

Skills, Knowledge & Abilities

• Senior level advanced knowledge of the theories, principles, practices and procedures of litigation management.
• The highest level of technical and product specific expertise, claims resolution skill and knowledge of insurance and claims principles, practices and procedures.
• Excellent interpersonal skills, verbal and written communication, and negotiation and presentation skills.
• Ability to exercise independent judgment and to work with and maintain confidential and sensitive information.
• Excellent analytical and problem solving skills, and senior level skill in managing ambiguous situations and issues.
• Proven ability to take a proactive long-term view of business goals and objectives in order to achieve strategic business results.
• Knowledge of Microsoft Office Suite and other business-related software.

Education & Experience

• Bachelor's degree with JD, and admission to the bar of at least one state.
• Typically a minimum of twelve years of claims and/or legal experience with a proven track record of exceptional claim results.

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In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected].