Senior director

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary: The Senior Director, Channel Partnerships, will oversee partnerships that integrate on behalf of merchants, including e-commerce platforms, software providers, accounting platforms, digital agencies, and payment gateways. This expansive role requires a deep understanding of the e-commerce landscape, vertical Saas, and the business models of the partners under your management, and their technology integration with PayPal. In this position, you will develop and execute sales strategies that align with PayPal’s corporate objectives across Channel Partners that are self-managed. You will take full accountability for managing some of PayPal’s most strategic Channel Partners, driving customer engagement initiatives to ensure the success and growth of our customers.

Job Description:

Essential Responsibilities:

• Develop and implement long-term strategic plans for partnerships.
• Inspire and lead cross-functional teams to achieve partnership goals.
• Establish and maintain relationships with key industry leaders.
• Drive new revenue streams through innovative partnership strategies.
• Align partnership strategies with overall company objectives.

Expected Qualifications:

• 12+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional_Responsibilities_And_Preferred_Qualifications:

Responsibilities

• Drive Commercial Innovation: Develop and implement North America Channel Partner growth strategies that align with PayPal’s long-term objectives, infusing creativity, experimentation, and continuous learning into how we approach markets, customers, and product opportunities.
• Lead with Agility and Accountability: Manage and inspire Account Executives within the pod, fostering a culture of ownership and adaptability
• Executive Engagement: Build trusted relationships with senior executives — both internally across PayPal and externally within partner organizations — to co-develop growth strategies, unlock new commercial opportunities, and ensure alignment and direct strategic engagement at the C-suite level.
• Cross-Functional Integration: Champion seamless collaboration between pods, regional partner teams, and global stakeholders to maximize partner value, drive consistent execution, and amplify innovation through shared insights.
• Data-Driven Excellence: Monitor and assess account coverage, pipeline health, and integration outcomes, using data to drive continuous improvement and to reallocate resources for maximum impact.
• Talent & Leadership Development: Build a high-performance team by defining hiring profiles, scaling enablement and coaching programs, and cultivating a growth mindset grounded in curiosity, accountability, and adaptability.
• Operational Rigor: Set and manage clear KPIs and incentives that link directly to growth objectives, ensuring transparent reporting and predictable performance across the channel organization.
• Strategic Resource Deployment: Guide Channel Partner selling teams on capacity planning, outsourcing, and prioritization to optimize performance and accelerate revenue realization.
• Marketing & Product Alignment: Partner with marketing and product teams to bring customer insights to life — ensuring integrated go-to-market motions, coordinated messaging, and frictionless customer journeys that translate into measurable growth.
• Culture of Collaboration & Curiosity: Foster an environment where innovation and execution coexist — where teams experiment, learn fast, and share best practices that elevate collective performance.

Qualifications:

• 10+ years of experience in sales, business development, or relationship management focused on Vertical Saas, eCommerce, and channel partners.
• 7+ years in eCommerce, vertical Saas, merchant services, or acquiring industry, with a solid understanding of eCommerce technology.
• Proven track record in developing and leading successful sales teams across various geographies and markets, with a focus on driving revenue through partnerships.
• Strong knowledge of the payments industry, including PayPal products and competitor offerings, with insights into geographic nuances that inform effective channel partner strategies.
• In-depth understanding of customer payment needs and market trends, with a focus on key touchpoints across the sales funnel.
• Excellent ability to manage team performance on a day-to-day basis, ensuring alignment with annual and quarterly targets.
• Experience collaborating across regions and functional teams to achieve common goals within a hands-on, results-oriented environment
• Proven track record of driving operational excellence with a focus on P&L management.
• Creative problem solver with the ability to develop innovative solutions.
• Demonstrated success in executing against goals, balancing attention to detail with effective delegation.
• High sense of urgency and capability to manage multiple projects simultaneously.
• Strong business acumen with a solid understanding of product strategy, excelling at identifying opportunities and navigating challenges. Expert negotiator in enterprise and technical sales.
• Distinctive strategic, analytical, and problem-solving skills, with experience building trusted relationships with executive stakeholders.
• Exceptional communication skills, capable of crafting compelling narratives to influence technical and business stakeholders at all levels, including C-suite.
• Comfortable operating in ambiguous, fast-paced environments with evolving global products.
• Proficient in data modeling and analytics, turning insights into actionable business recommendations to optimize strategy.
• Bachelor's degree required. Masters is a plus.

PayPal is committed to fair and equitable compensation practices.


Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.


The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit


The U.S. national annual pay range for this role is $300,000 to $515,900

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:

To learn more about our culture and community visit

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

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