Guest Services Leadership Program (GURNEE)

Working to keep the Park clean for all guests. You will be responsible for assisting in maintaining and upholding the Park's Cleanliness Standards. Main focus will be overseeing Areas of the park and ensure that standards are being upheld, as well as leading and developing Team Members.
Responsibilities:

• Proactively greeting Unit Supervisors, Team Members and co-workers in a friendly, outgoing manner.
• Following all guidelines and checklists applicable to Park cleanliness.
• Following all Park policies regarding performance and attendance.
• Serving as a liaison between Team Members, Unit Supervisors and Full-Time Management.
• Completing daily inspection paperwork.
• Constantly making rounds throughout assigned area ensuring overall Area and restroom cleanliness.
• Assisting Team Members and Unit Supervisors with all opening/closing procedures in assigned area.
• Ensuring staffing levels are appropriate for given Guest attendance.
• Enforcing all Park policies and monitoring performance and attendance of Team Members in assigned area; coaching and correcting Team Member and issuing appropriate corrective action as needed.
• Communicating all Team Member performance and attendance infractions to Duty Manager immediately.
• Maintaining safe and efficient area operation.
• Training of Team Members to perform essential job functions, as necessary
• Maintaining cleanliness standards in restrooms, midways and restaurant/patio locations and ensuring Guest Satisfaction.
• Sweeping/picking up trash and emptying trash cans throughout the Park.
• Monitoring trashcan and bench locations and moving to proper location when necessary.
• Writing a detailed daily duty reports for the purposes of communicating with other Area Supervisors.
• Completing performance evaluations of Unit Supervisors and Team Members as assigned.
• Assisting with Unit/Area Supervisor promotion programs as necessary.
• Representing the Park Services Department in a professional manner at all times.
• Being able to react quickly to any unusual or emergency situations in a calm and safe manner.
• Completing other tasks as assigned.
• Being flexible and willing to work in different Areas of the Park as necessary.

• Minimum Age: 18
• Must be able to work all shifts including nights, weekends, and holidays where at least 50% of an individual’s availability must include closing shifts.
• Must possess above average communication skills.
• Able to work efficiently in a fast-paced environment.
• Able to communicate effectively in the English language, including the ability to read, speak and understand the English language.
• Must be able to stand/walk for up to 5 hours at a time and as many as 16 hours a day.
• Must be able to walk up to 10 miles per day over various surfaces.
• Must be willing to work outdoors in various weather conditions
• Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
• Must have strong teamwork skills and the ability to work with others
• Must be able to carry up to 25 lbs. over 25 feet over various surfaces