Resolution Specialist

Resolution Specialist

Title VI Office - Office of the Vice Chancellor for Diversity, Equity and Inclusion

The Resolution Specialist will respond to Title VI Misconduct reports and meet with affected individuals regarding their experience, provide campus and community resources, discuss and implement supportive measures, and explain campus procedures. The Resolution Specialist will also be responsible for resolving reports of Title VI Misconduct by identifying and interviewing relevant parties and witnesses, assessing witness credibility, gathering and analyzing relevant information, and reaching sound policy conclusions regarding whether a hostile environment was created by reported behavior. The Resolution Specialist will coordinate efforts to eliminate the discriminatory conduct, prevent its recurrence and address its effects on affected individuals.

Duties & Responsibilities

• Conduct intake meetings with affected individuals when reports of Title VI Misconduct are received and ensure reasonable supportive measures are offered and implemented as appropriate.
• Conduct preliminary inquiries into reports by gathering available information and meeting with witnesses.
• Consider whether reported Title VI Misconduct involves free speech or academic freedom in collaboration with university stakeholders.
• Maintain detailed case files of all activity taken on individual reports and the information collected. Understand when a case should be referred to other university offices and refer appropriately.
• Assess whether the incidents of reported Title VI Misconduct have created a hostile environment within a university program or activity.
• Engage in steps to address Title VI Misconduct to include remedial measures that are reasonably calculated to eliminate the discriminatory conduct, prevent its recurrence and address its effects on affected individuals.
• Assist with receiving and processing reports as they are submitted to the Title VI Office.
• Coordinate and conduct Title VI and related training and educational programs for the university community related to their rights, responsibilities, services and procedures.
• Serve on committees on behalf of the Title VI Office.
• Collaborate in the development of periodic and annual reports; support special projects or assignments given by the Director, and/or the Vice Chancellor.

Minimum Qualifications

Specialty Factors

• Bachelor’s degree
• A total of two (2) years (24 months) in education, training, and/or work experience in fact-finding, analyzing levels of misconduct, and/or implementing supportive measures.
• Demonstrated experience in handling conflict resolution.

Preferred Qualifications

• Juris Doctor or master’s degree preferably in higher education, human resources, social work, or a related field.
• Prior experience working with civil rights claims.
• Knowledge of laws, regulations, and guidance governing misconduct response in higher education.
• Demonstrated experience in conducting fact-finding.
• Demonstrated experience working with individuals in stressful situations.
• Demonstrated experience developing and providing educational programs and/or presentations.
• Experience managing highly confidential and sensitive matters.
• Experience operating in databases and working with Excel.
  

Knowledge, Skills and Abilities

• Ability to prioritize work and successfully perform duties independently.
• Strong analytical, written and verbal communication skills.
• Demonstrated ability to work with a diverse campus population.
• Demonstrated ability to be inquisitive and detail oriented.

Appointment Information

This is a 100% full-time Civil Service Program Coordinator position, appointed on a 12-month basis. The expected start date is as soon as possible after 10/10/2025. This position allows for hybrid work only with 80% on-site attendance. The budgeted salary range for the position is $65,000-$75,000. Final salary offered will be determined by a thorough assessment of available market data, internal salary equity, candidate experience and qualifications, collective bargaining agreements, and budget constraints. Sponsorship for work authorization is not available for this position.

For more information on Civil Service classifications, please visit the SUCSS web site at .

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on Monday, October 6, 2025. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Joya Murphy at [email protected]. For questions regarding the application process, please contact 217-333-2137.

The University of Illinois offers a very competitive benefits portfolio, depending on the position. Click for a complete list of Employee Benefits .

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify .

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal , or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing [email protected] .

Requisition ID : 1032582
Job Category : Professional and Administrative
Apply at: Stay current on state and national laws, regulations, and best practices to inform the work of the Title VI Office and help identify areas of risk. Maintain knowledge through active professional development.

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University of Illinois Urbana-Champaign
Personnel Services Building - MC 562
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humanresources.illinois.edu