Receptionist
- Answers phones in a timely manner and transfers call to the appropriate individual or department.
- Greets patients without delay when they enter the office; shows urgency in providing the highest level of service to all patients and satisfying their needs.
- Determines the reason for the patient's visit and takes time to explain all required paperwork, tests, products, and services as well as communicates the appropriate time frame.
- Is attentive to details; reviews patient information carefully; shows patience and courtesy to indecisive or difficult to please patients; offers to track down answers to unfamiliar questions; consults with the Managing Doctor/Retail when necessary.
- Process claims and enters patient's orders.
- Strong communicator and listener to patients and associates
- Strong interpersonal skills (friendly, caring, patient)
- Sales skills
- Familiarity and efficiency with computers and on adapts quickly to new software
- Strong organizational skills
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