Access and Identity Management Analyst

: About Us We're not like other insurance companies. From our specialty products to our business model, our culture to our results — we're different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn't just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company. Our insurance subsidiaries are rated A+ “Superior” by AM Best company and A “Strong” by Standard & Poor's. Check out our strong financial track record here . Position Purpose Under frequent supervision, the Identity and Access Management Analyst provides users with access to the IT services and systems. This includes consistent delivery of account creation, repair and rights management for multiple systems, including network, identity, file, email and print accounts. This position will be responsible for service delivery, process definition as well as security event monitoring. Principal Duties & Responsibilities

• Serve as the primary person responsible for the daily activities of identity management.
• Identify roles within the organization and structure the access required to complete their job function.
• Identify outlying systems not managed by identity management and then transition these systems to a centralized system.
• Document all processes surrounding access management in a well-organized manner.
• Serve as a subject matter expert for all access provisioning matters.
• Assist with the development of tools to automate the process of making access changes and reduce the potential for errors.
• Ensure that adequate knowledge base and ticket information is maintained within the IT Service Management application.
• Provide audit reports.
• Provide assistance to Information Security department.
• Respond to employee inquiries (phone and e-mail), ensuring that employee technical issues are identified and resolved within expected service levels.
• Utilize high quality customer service skills when engaging employees, coworkers, and partners.
• Assist in special projects or other duties as needed.

Education & Experience

• Typically requires a Bachelor's degree in computer science, computer information systems, management information systems or a related field
• [OR] equivalent level of education and experience

Knowledge, Skills, & Competencies

• High level of attention to detail.
• Security +or other technology certification is preferred.
• Experience in continuous process improvement preferred.
• Experience working with Active Directory.
• Excellent written and verbal communications skills.
• Excellent organizational and process improvement skills.
• Ability to use analytical methods in Security functions to find workable solutions.
• Ability to use spreadsheet and database software to summarize and analyze large amounts of data.
• Ability to understand P & C business operations is preferred.
• Knowledge of Identity and Access Management Least Privileges Principles.

Personal & Professional Growth RLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:

• Nationwide employment opportunities
• Training & certification opportunities
• Tuition reimbursement
• Education bonuses

Diversity & Inclusion Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results. RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Total Rewards At RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee. Financial Incentives

• Employee stock ownership plan (ESOP)
• 401(k) — automatic 3% company contribution
• Annual discretionary 401k and ESOP profit-sharing contribution (up to 15% of base salary)
• Annual bonus plans

Work & Life

• Paid time off (PTO) and holidays
• Paid volunteer time off (VTO) to support our communities
• Parental and family care leave
• Flexible & hybrid work arrangements
• Fitness center discounts and free virtual fitness platform
• Employee assistance program

Health & Wellness

• Comprehensive medical, dental and vision benefits
• Flexible spending and health savings accounts
• 2x Base Salary for Group Life and AD&D insurance
• Voluntary life insurance for purchase
• Critical Illness & Accident insurance
• Short-term and long-term disability benefits