Manager, Clinical Site Centricity

AbbVie Inc.
North Chicago, IL

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on X , Facebook , Instagram , YouTube , LinkedIn and Tik Tok .

Job Description

AbbVie is committed to being an industry leader in accelerating the transformation of molecules to medicines to maximize the value for patients and AbbVie. Clinical Site Centricity drives the collection, synthesis, and action planning around site feedback and the strategic communications infrastructure that contributes to strengthening the partnership between AbbVie and our clinical trial sites. The Manager, Clinical Site Centricity sits within the Clinical Development Operations (CDO) organization. This role will report into the Director, Clinical Site Centricity.

This role is based onsite at our North Chicago office, with hybrid onsite days on Tuesday, Wednesday, and Thursday.

  • Contribute to writing qualitative and quantitative insights surveys and discussion guides to solicit insights from clinical sites that support operational excellence
  • Manage the development, programming, and deployment of site-facing surveys such as the Global All Investigator Survey and study surveys
  • Write materials for internal change management and communications regarding site-facing surveys
  • Manage timelines and project related to external benchmarking of AbbVie’s positioning in industry (Centerwatch)
  • Ensure quality in survey implementation, response collection, and data analysis to support data integrity
  • Collaborate with data analytics partners to answer key business questions leveraging survey data and deliver analyses
  • Contribute to the advancement of survey implementation technology and analysis including opportunities for software and AI to automate and refine data collection, analysis, and reporting
  • Contribute to the development of presentations and tools that enable sharing of strategic insights with internal stakeholders including leadership
  • Support template development for Clinical Site Centricity deliverables
  • Manage Sharepoint and playbooks for Clinical Site Centricity Team
  • Ensure research methods are compliant with all procedures and regulations
  • Support supplier oversight in project execution as needed

Qualifications

  • Bachelor’s Degree required.
  • Minimum of 5 years + of pharma-related/clinical research experience or equivalent
  • Excellent collaborator and articulate communicator – easily build relationships across geographic locations and gains cross functional alignment.
  • Executional excellence and ability to identify and answer key business questions from qualitative and quantitative insights
  • Detail oriented with attention to quality
  • High levelvel owith clinical development
  • Ability to adopt a customer centric mindset and understand diverse perspectives

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Posted 2025-11-06

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