Cashier

Job Title

Specializes in providing outstanding service to customers while running a register and working on the sales floor; ensures that items meet the required stock levels and presentation standards; and that cleanliness and safety standards are met or exceeded; greets customers in a friendly manner and suggestively sells products to help increase sales.

Position Responsibilities:

1. Provides positive, personalized customer service by greeting each customer in a friendly manner, assisting with purchases, suggestively selling and making sure products are available for purchase
2. Runs a Point of Sale (POS) system and monitors customer lines in order to expedite the sales process; interrupts all other activity when customer service is needed
3. Maintains knowledge of products and services offered by the Company and takes an active role in promoting programs introduced by the company
4. Adheres to Federal, State and local regulations and prohibits the sale of age restricted products to individuals under the minimum age requirement
5. Listens and responds to customer requests, follows immediate customer satisfaction guidelines to resolve customer concerns and forwards information to Management as needed
6. Cleans and maintains the store area including, but not limited to, cleaning counters, equipment, floors, cabinets and external areas. Performs light maintenance duties as assigned
7. Helps ensure equipment is operating correctly. Communicates to Management when maintenance is needed
8. Learns and follows applicable policies and procedures including, but not limited to, grooming, cleanliness, uniform policy, eating, drinking and smoking policy and overall professional appearance, as is outlined in the Company Handbook.
9. Assists in maintaining a safe environment and complies with all health and sanitation best practices and procedures
10. Helps ensure proper stock levels, dating and rotation of all food products and supplies
11. Attends Company required training programs; assists in training fellow store associates on existing and new training programs as needed
12. Reports all time worked on or off site, for appropriate compensation
13. Completes other duties, including special projects, as assigned by Management

Requirements:

Education Requirements:

No requirement

Experience Requirements:

Customer service experience preferred

Skill Requirements:

Basic computer skills

Exceptional customer service skills

Good verbal and written communication skills

Understanding of store functions and operations

Capable of working in a fast-paced environment and ability to work as a member of a team

Ability to model proper workplace behavior, including being respectful, honest and fair

Ability to perform repeated bending, kneeling, twisting and overhead reaching

Ability to work in intermittent temperature, e.g., outside by the pumps and in the cooler

Ability to stand for an entire shift

Ability to frequently lift between 5 to 20 pounds

Ability to occasionally lift up to 50 pounds