SAP EDI Consultant
Title: SAP EDI Consultant
Location: Bolingbrook IL
Key Responsibilities of an EDI Consultant
candidate with hands-on EDI experience which is essential for this position. Ideally the individual will have a background in retail or manufacturing industries with a solid understanding of EDI mapping and strong documentation skills.
Experience with SAP is a plus though not mandatory.
The role may involve:
- Reviewing and evaluating existing EDI processes to identify areas for improvement.
- Exploring and supporting new EDI requirements as they arise.
Scope/Purpose:
Real-time monitoring tracking and resolution of all EDI errors in OpenText with root-cause documentation and trend analysis.
Owns ticket queue in ServiceNow performs root-cause analysis (RCA) updates and closes tickets. This support role will require email communication to both internal & external stakeholders around EDI related issues primarily through ServiceNow platform. EDI
Performance Measures/Expectations:
- Create issue resolution documentation (incident description root cause steps to resolve)
- For new processes If no documentation exists create initial draft and schedule review (build knowledgebase)
- Complete all training and knowledge transfer within timelines with positive feedback
- All ticket communication completed within 48-hour response SLA; All ticket resolution completed within ServiceNow SLA
Reporting & Trends
- Weekly slide deck (close of business Friday): ticket counts response/resolution times top errors
- Monthly deep dive on root causes and corrective actions
Recommended Jobs
Infection Control Coordinator (Registered Nurse II)
Infection Control Coordinator (Registered Nurse II) Location Centralia, IL : Agency : Department of Human Services Opening Date: 10/23/2025 Closing Date/Time: 11/03/2025 Salary: Anticipated Sala…
Janitor Full Time
Overview Company Overview: Join Allied Universal Facility Management and Janitorial Services! Were committed to delivering exceptional cleaning landscaping and restoration services for commer…
Rail project engineer civil engineer
Job Requisition ID: 50943 IPR#25-00660 Closing Date: 11/05/2025 Agency: Department of Transportation Position Title: Civil Engineer V Salary: Anticipated Starting Salary: $6…
Laboratory Supervisor
This is an onsite position at the NBK Lab, Monday-Friday, 1st shift. Lead a team of approximately 10 professionals in a specialized laboratory focused on roofing product testing, including shingles, u…
Armed Security Officer
Armed Security Officer Job Responsibilities: Maintains safe and secure environment for customers and employees by patrolling and monitoring premises and personnel. Security Officer Job Duties…
Management Trainee
**Overview** Start your career with Enterprise Mobility! We're **hiring immediately** for our respected Management Training Program. Whether you see yourself in sales, business development, customer s…
Delivery Technician
Description Buddy’s Home Furnishings is the third-largest Rent-To-Own (RTO) retail provider of furniture, appliances, electronics, and computers in the United States. Over the past five years, we …
Sales Representative
Exciting Job Opportunity: Join Our Expanding Organization as a Life Insurance Agent or Remote Sales Representative! Our organization is experiencing rapid growth and venturing into new territories,…
Front Desk Receptionist - Bilingual Spanish
America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting. Each location combines …
Full Stack Software Developer
Domain: Familiarity with Authentication, Authorization concepts and protocols Familiarity with Kubernetes and deploying microservices on public clouds Familiarity with GSuite APIs (e.g., Dir…