Customer Service Representative Representative
Responsible for providing superior customer service parts support to existing marine and industrial engine distributors while maximizing the sale of required parts. The position requires the individual demonstrate the ability support distributor sales efforts via the telephone and internet while consistently improving the quality and performance of assigned customers. Multi-tasking and familiarity with parts look-up and order processing a must.
Essential Duties and Responsibilities:
· Understand customer requirements & effectively communicates the best possible solution
· Answer customer parts inquires
· Expedite & track delivery schedules on sales & purchase orders.
· Perform other duties as assigned by MTEA management
· Manage parts discrepancy claims with customer & supplier
· Manage international & special account orders from start to finish
Job Requirements:
- Technical aptitude and basic understanding of engines & the related parts
- At least three years of customer service experience
- Experience in the automotive or diesel engine market is a plus.
- Experience with ERP system & customer account management tools
- Good verbal and written communication skills
- Excellent attention to detail & organizational skills
- Competency in Microsoft Office
- Must be able to occasionally move about inside the office to access file cabinets, office machinery, etc.
- Must be able to occasionally move and or lift up to 35 pounds.
- Ability to sit throughout the workday.
Recommended Jobs
Electrical Development Engineer
Your Contribution As an Electrical Development Engineer reporting to the Head of AC Application Engineering, you will be responsible for developing custom electronic controllers (hardware and s…
Account Manager - (Eastern Region) - Remote
Job Description Job Description JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech enabled specialty distributor of imprintable apparel, including t …
Physical Therapist Pediatrics In House Registry Days Marianjoy Primarily Saturdays
The salary range for this position is $52.00 - $58.00 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positi…
In-Market Sales Representative — Full Cycle Sales
In-Market Sales Representative — Full Cycle Sales Frances Wright Agency | Full-Time | Uncapped Commission + Bonuses Build a Rewarding Career Helping Families Protect What Matters Most France…
Registered Nurse Regional Float Team Part-time Nights
The salary range for this position is $37.00 - $59.20 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positi…
Electrical Technician / Engineering Technician
Position: Manufacturing Associate / Electrical Technician (Electrical II) Supervisor: Plant Manager Location: Libertyville, IL Description: This position is responsible for the elect…
GRILL COOK (FULL TIME)
We are hiring immediately for full time GRILL COOK positions. Location : American Airlines - 11601 W. Touhy Avenue Terminal 3, Chicago, IL 60666 Note: online applications accepted only . …
Hotel Maintenance - Contractor
Job Description Job Description Benefits: ~ Free uniforms Benefits/Perks Thorough training on proper cleaning and disinfecting Career Growth Opportunities Fun and Energetic Enviro…
Logistics Coordinator
Job Description Job Description Description: Auto Driveaway , a professional driveaway company serving the corporate fleet, upfitter and leasing industries, is seeking a professional Logistics…
Senior Client Advocate
Senior Client Advocate ~202601964 ~Cleveland, Ohio, United States ~Columbus, Ohio, United States ~Chicago, Illinois, United States ~Minneapolis, Minnesota, United States ~Pittsburgh, Pe…