Temporary Call Center Representative

Job Description

Job Description

Temporary Call Center Representative

It is a TEMPORARY position, approximately 1 month long.

Location: Bedford Park, IL

Schedule: 7 am - 4 pm

Pay rate: $18-$20/hr

Duties:

• Answer inbound calls from customers, providing information and assistance in a professional and courteous manner.
• Resolve customer inquiries, complaints, and requests efficiently while following company policies and procedures.
• Maintain accurate records of customer interactions and update databases as needed.
• Collaborate with team members and supervisors to ensure high-quality service and support.

Requirements:

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong problem-solving skills and ability to handle difficult situations calmly.
• Basic computer skills and familiarity with call center software or CRM systems.

Contact Information

To be considered for this opportunity, please reach out to Trova Advisory Group by sending an email to [email protected] with your resume, the position you are applying for, and a brief introduction.

When contacting us, please ask for the hiring team to ensure your application is directed to the right person. We look forward to hearing from you!

About Trova Advisory Group

Trova Advisory Group specializes in delivering a comprehensive array of staffing solutions tailored to meet the diverse needs of businesses across various sectors. Our expertise spans clerical, administrative, financial, and professional roles, offered through flexible arrangements including temporary placements, temp-to-hire options, and direct hire services. With a keen understanding of the dynamic demands of today's workforce landscape, we pride ourselves on providing top-tier talent solutions that empower organizations to thrive and succeed in a competitive market environment.

Trova Advisory Group is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status.

We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at [email protected] Include the nature of your request and your contact information, and we will be happy to assist you.

Trova Advisory Group offers a comprehensive benefits package offering Medical, and Dental benefit options to all eligible employees.