Wholesale Sales Manager

Wholesale Sales Manager
Employment Type: Full-Time
Industry: Retail / Specialty Crafts (Yarn, Knitting, Fiber Arts)

Overview

We are seeking a creative and relationship-driven Wholesale Sales Manager to lead and grow wholesale partnerships across North America.

This role blends sales, product expertise, and community building , ideal for someone passionate about yarn, knitting, and retail. You’ll manage the full sales cycle—from new product launches to post-sale support—while building strong, long-term relationships with retail partners.

Key Responsibilities

Sales & Account Management

• Manage and grow wholesale accounts across North America
• Build relationships with new and existing retail partners
• Drive new business through outreach and account development
• Oversee the full sales cycle from introduction to post-sale support

Product & Customer Engagement

• Educate customers on products, patterns, and new launches
• Communicate promotions via email, webinars, and marketing materials
• Gather and share customer feedback to improve offerings
• Ensure timely order fulfillment and customer response

Marketing & Collaboration

• Partner with marketing to develop product launches and retail strategies
• Support the creation of marketing materials and merchandising solutions
• Assist in developing consumer-facing events such as classes, workshops, and retreats

Operations & Team Collaboration

• Work closely with fulfillment, warehouse, and customer service teams
• Maintain a high level of service and operational efficiency
• Support a collaborative, creative, and high-energy team environment
• Communicate effectively across all levels of the organization

Qualifications

• Bachelor’s degree in Marketing, Business, or related field
• Proven experience in sales or account management
• Strong understanding of retail, merchandising, and product strategy
• Knowledge of yarn, knitting, crochet, or fiber arts strongly preferred

Additional Details

• Full-time, office-based role
• Some travel is required for trade shows and client meetings
• Reports to executive leadership
• Compensation based on experience and qualifications