HR Representative, Appointments Management

HR Representative, Appointments Management

IHR - Extra Help Services

Why Join Us?

• We are innovators - We push boundaries by spearheading impactful initiatives with a progressive organizational structure and service delivery model .
• We are adaptive - We champion efficiencies and continuous process improvements through initiatives like Operational Excellence
• We are collaborators - We facilitate input from stakeholders to grow the Illinois Value Proposition .
• We are flexible - We value the whole you and embrace workplace flexibility .
• We are inclusive - Connect with one of our recruiters to learn why you belong in Champaign-Urbana .

Job Summary
The HR Representative, Appointments Management performs a variety of tasks to support the data operations function, including answering phones, monitoring email inboxes, and processing various forms and requests. This role ensures efficient handling of data-related tasks and provides support to university units. Duties & Responsibilities

• Review submitted transactions for completeness and accuracy based on established checklists and guidelines.
  • Act as campus reviewer for Extra Help transactions.
  • Assist in review of Extra Help non-clerical pay rates and increases.
  • Retrieves information for Extra Help employee requests.
  • Assist with review and verification of unemployment claim responses.
• Enter and update routine appointments for new hires, reappointments, and other employee changes.
  • Assist in processing returning retiree approvals for IHR Extra Help employees.
  • Provides assistance to units with technical issues: HRFE, Banner, Timetracker, IDES, Summer Youth, Billing, and JDXpert questions and/or issues, transaction request for return or deletion.
• Review basic reports and summaries to confirm that transactions have been processed correctly and payroll records are accurate.
  • Responsible for regular monitoring and communications with units to enforce Extra Help 900-hour limitations, escalating potential overages for review.
  • Assists in tracking mandatory ethics training for Extra Help employees and compiles and reports compliance data.
  • Assists with tracking, monitoring, and communicating with units bi-weekly regarding Extra Help 18-month separation report.
• Monitor email inboxes and answer inquiries, providing general information and assistance.
• Communicate with appropriate contacts to request missing information or clarify routine discrepancies.
  • Assist with other Extra Help duties as needed.

Minimum Qualifications

1. High school diploma or equivalent.
2. Any one or any combination totaling two (2) years (24 months) from the following categories below:

A. course work in human resource administration, business administration or a closely related field, as measured by the following conversion table or its proportional equivalent:

• 30 semester hours equals one (1) year (12 months)
• Associate's Degree (60 semester hours) equals eighteen months (18 months)
• 90 semester hours equals two (2) years (24 months)

B. progressively more responsible work experience maintaining, monitoring, and/or processing human resource records and reports.

Appointment Information

This is a 100% full-time Civil Service 2135 - Human Resource Representative position, appointed on a 12-month basis. The expected start date is as soon as possible after 4/13/2026. The budgeted salary for this position is $44,000 - $50,000. This position is not eligible for any type of sponsorship for work authorization.

For more information on Civil Service classifications, please visit the SUCSS web site at .

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on Monday, March 16, 2026 . Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Amanda S. Plotner ([email protected]) For questions regarding the application process, please contact 217-333-2137.

At the University of Illinois Urbana-Champaign - the state's flagship public university and one of the world's leading research institutions - every staff member helps shape what's next . Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence - where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive.

Champaign-Urbana

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.

This position is intended to be eligible for benefits . This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify .

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal , or by contacting the Office for Access & Equity at 217-333-0885, option #1, or [email protected] .

Requisition ID : 1035293

Job Category : Administrative Support

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