Customer Service Respresentative
Job Description
Job Description
Description:
About Us
Randal Retail Group, established in 1981, is a third-generation family-owned business operated out of Batavia, IL. Randal manufacturers and installs custom store fixtures, signage, and graphics. Our team designs and manufactures custom millwork, seating, and tables – nationally and internationally. Randal Retail works with a number of retail, foodservice, health & fitness and franchise operations.
About the role
Join a fast-paced office environment servicing clients daily while working alongside internal teams like purchasing, production and sales to fulfill customer needs.
Core Responsibilities
· Respond to customer phone calls and emails in a timely fashion
· Answer customer questions and solve problems regarding orders
· Write up and process orders in MRP system
· Organize multiple customer requests simultaneously
· Work with purchasing to ensure proper inventory levels are maintained
· Work with manufacturing to ensure quality and timely delivery of products
· Obtain freight quotes
· Additional admin support as needed
Benefits
· Health insurance
· Company matched IRA plan
· Up to 4 weeks paid vacation
· Paid holidays
· Summer hours
· Company sponsored group outings
Requirements:Qualifications
· 3 years customer service in manufacturing industry required
· Bachelor degree preferred
· Advanced Microsoft Office knowledge, excel specifically
· Prior MRP experience a plus
· Ability to read and understand blueprints is preferred
· Highly organized with multi-taskings skills is required
Recommended Jobs
Manager, Operational Excellence
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of to…
Account Manager
Job Description Job Description Job Title: Account Manager Reports to: Director of Account Management Position Status: Exempt GENERAL PURPOSE OF JOB: The account manager supports cu…
Machine Operator
Machine Operator Build Something That Moves the World Forward We’re looking for a hands-on Machine Operator who takes pride in precision, quality, and getting the job done right. In this role…
Legal Administrative Assistant
LaSalle Network is partnering with a mission-driven nonprofit organization to hire a Legal Administrative Assistant to support a high-impact compliance and legal operations team. Legal Administr…
Assistant General Manager
Benefits: ~401(k) matching ~Bonus based on performance ~Competitive salary ~Dental insurance ~Employee discounts ~Free uniforms ~Health insurance ~Opportunity for advancement ~Paid time off …
Cook - Corporate Catering (M-F 5:30am to 2:00pm)
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of to…
Cutting Manager
We produce everything from the paper cup that may have held your coffee this morning, to the carton that contained your frozen meal last night, to the basket that held your beer or soda bottles last w…
Clinical Dietitian - Float, Part-Time Days (1 weekend/month)
The salary range for this position is $29.94 - $41.92 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positi…
Legal Clerical (Top Secret Clearance Required)
Job Description Job Description Legal Clerical Worker Employment Type: Full-Time, Mid-Level Department: Administrative CGS is seeking a dedicated clerical worker to join a fast-paced…
Sr Statistical Analyst or Statistical Special
Job Description Job Description Position Summary The Senior Statistical Analyst or Statistical Specialist (Candidate experience will determine final title) position, will fulfill statistical r…