Director of Aquatics (Chicago)

We are seeking a dynamic and forward-thinking Director of Aquatics to lead our Aquatic programs with vision, innovation, and operational excellence. This role is ideal for a passionate leader who not only brings deep expertise in aquatic facility and program management but also has the ambition to grow and elevate the department in creative ways.

The ideal candidate is a strategic thinker with a proven ability to implement innovative programming and maximize the potential of our aquatic offerings. Strong time management and organizational skills are essential, as the role demands juggling multiple prioritiesfrom overseeing safety and staffing, to driving long-term development initiatives.

Key Traits Were Looking For:

• A visionary mindset with a track record (or clear potential) for transformative leadership in aquatics.
• A passion for innovationwilling to explore and develop new programs to enhance the user experience.
• A high level of efficiency, organization, and time management, ensuring smooth day-to-day operations while progressing toward big-picture goals.

Pay Rate: $70,000 annually

Schedule:
Fall/Winter/Spring:
Monday: 10:00am-6:30pm
Payroll Monday (Every other Monday): 8:30/9:00am-5:00pm
Tuesday: 10:00am-6:30pm
Wednesday: 10:00am-6:30pm
Thursday: 10:00am-6:30pm
Friday: 10:00am-6:30pm
Stop in on weekends to oversee Waves at least one time per each session

Summer (Memorial Day to Labor Day):
The same schedule as above but will switch to one weekend day per week flexed out for one weekday

Essential Functions

• Supervising Employees
• Lifeguards
• Schedule
• Pool maintenance
• Time and attendance
• Facilitate and run meetings
• Swim Instructors
• Schedule
• Billing logs and disputes
• Follow up with clients
• Time and attendance
• Facilitate and run meetings
• Oversee Waves program/troubleshoot problems as needed
• Aquatics Supervisors/Assistants
• Schedule
• Time and attendance
• Assigning tasks and projects
• Support with their main tasks as needed
• Administrative Duties
• Time and attendance for all employees
• Bi-weekly payroll hourly and commission logs
• Annual budget
• Order equipment, uniforms, and all other pool supplies
• Create new programming
• Leading and handling all mandatory HR needs
• Yearly staff reviews
• Quarterly department meetings
• Yearly harassment trainings
• Locker audit
• Signing EBC handbook
• Scheduling and ensuring attendance at new employee orientation
• Member Service
• Respond to member inquiries about Aquatics programs
• Respond to member complaints
• Available to answer questions
• Managerial presence at pools and on sundeck
• Be approachable to members and follow up on suggestions and complaints
• Respond and record comment card follow up
• Be a role model for all Aquatics staff
• Knowledge of rules and regulations
• Resolve any problems and/or billing disputes
• Teach group classes/lessons when needed
• Budget
• Tracking actual numbers for group and private lessons
• Planning and predicting group lesson schedule and lesson numbers to set future budget
• Tracking actual numbers for payroll and budget
• Planning and predicting lifeguard training and schedule to future budget
• Monitoring actual spending throughout the year
• Kayak Department
• Liaison between EBC and Wateriders owner and onsite managers to fulfill all lease agreements
• Including any needed repairs of the dock or storage spaces
• Coordinate with Wateriders to schedule two annual pool kayak trainings for Wateriders staff
• Oversee and direct any changes to the use of this space to maintain a neat and orderly riverwalk
• Confirm that rent has been received each month
• Record Keeping
• Employee certifications
• Disciplinary actions
• Update Aquatics manual
• Monthly calendar of departmental programs
• Filing all Aquatics and Kayak paperwork

Other Job Functions:
All other job duties as assigned by management. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

• American Red Cross Lifeguard Instructor Required
• American Red Cross Water Safety Instructor Required
• American Red Cross Lifeguard Instructor Trainer Preferred
• American Red Cross Water Safety Instructor Trainer Preferred
• Starguard and Ellis equivalent certifications can be accepted with crossover within 90 days of hire
• Strong communication and member services skills
• Strong organization and administrative skills
• Experience in Lifeguarding, Swim Instruction and Aquatics Management (minimum of 1-2 years in management role)

Time Off & Retirement

• Paid Time Off
• 401(k) with company match up to 3%
• Value Sharing (Profit sharing)
• Holiday Bonus
• Paid Parental Leave
  

Health & Wellness:

• Comprehensive health, vision, and dental insurance
• HSA and FSA enrollment options
• Short- & Long-Term Disability options
• Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
• Long-Term Care options: Coverage up to 50% of annual income
• Accident and Critical Illness Insurance
• EAP (Employee Assistance Program)
• Pet Insurance through MetLife
  

Employee Perks:

• Free workout privileges
• Employee discounts in the Pro Shop, Spa & Salon services and in the Market
• Parking and transit benefits (pre-tax deduction)
• Access to Tickets at Work discounts
• Tuition reimbursement

Diversity, Inclusion, and Belonging Matters:

East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.

East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.

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