Data Control Coordinator
- Faxing and mailing appeals/redeterminations via Epic Workqueues.
- Notating accounts in Epic as needed.
- Other duties as assigned by Accounts Receivables Managers.
- Scan documents for the following areas: Cash Posting - EOBs, refund requests.
- Accounts Receivable - appeals or correspondence letters.
- Self-Pay - attorney request faxes and patient documentation.
- Registration - Provider Enrollment, patient demographic/insurance updates and COB information.
- Other - Faxes, Appeals, Authorization, Consents, Split Bill, Reviews, Transplant, Coding Review, Tracers, Medical Records, etc.
- Review appeal letters and update claim status in the Billing system.
- Review and distribute documents to the Accounts Receivable Department.
- File bank lockbox batches.
- Review and distribute payment and denial batches to the Auditing team.
- Discard/shred completed documentation.
- Sort and distribute daily faxes and incoming mail to the appropriate areas.
- Collect outgoing mail for all office units and process envelopes through the postage machine.
- Process Return to Sender Mail and distribute to the self-pay AR representatives.
- Send out Certified Mail.
- Backup for the front desk receptionist when needed.
- Order and maintain supplies for the office. Competencies:
- Demonstrated ability to interact and communicate with clarity, tact, and courtesy with patrons, patients, staff faculty, students, and others.
- Demonstrated ability to participate as a member of the staff in identifying priorities for the work unit and participate as a member of a work group or team. Demonstrated ability to work with supervision to identify and describe work task priorities.
- Demonstrated ability to communicate effectively in English, both orally and in writing.
- Demonstrated ability to recognize and resolve or refer problems and conflicts.
- Demonstrated ability to negotiate and manage interpersonal communication effectively.
- Demonstrated ability to use or learn to use a range of position related software applications. These may include standard software packages as well as networked systems, email, the Web, and other types of information structures.
- Demonstrated ability to read and understand basic documentation such as Help screens and departmental handouts.
- High School Diploma required.
- Previous experience with physician billing preferred.
- Previous experience using electronic medical records systems preferred.
- Previous Epic experience preferred.
- General knowledge of Medical Terminology preferred.
- PC experience and MS Office (Word and Excel) required.
- Ability to communicate effectively in English, both orally and in writing.
- Ability to use or learn to use a range of position related software applications.
- These may include standard software packages as well as networked systems, email, the Web and other types of information.
- $19.65 - $28.76 per hour
- Resume
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