Cafe Cashier

About Us:

16 On Center Chicago owns and operates several live music venues, third-party production, restaurants, bars, and food halls across Chicago and New York. Join the team of one of the country's leading independent promoters.

Our most effective service to our community comes from a team with a diverse mix of minds, backgrounds, and experiences. 16 On Center actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment, without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic information, neurodiversity, disability, veteran status, or any other characteristic protected by law.

Position Summary

As the Café Cashier at Good Ambler's 2 North Riverside location, you will be the first point of contact for guests visiting our grab and go café. In this role, you will provide friendly and efficient service while maintaining a clean, organized, and well stocked retail space. You will process transactions, assist with inventory management, support catering and wholesale order preparation, and help create a welcoming environment for every guest. Success in this position requires a positive attitude, strong attention to detail, and a genuine passion for “hospitotally.”

Additional responsibilities include but are not limited to:

• Greet guests and provide exceptional hospitality and customer service.
• Accurately process guest transactions through the point of sale system.
• Stock and organize retail shelves, coolers, and display areas.
• Monitor inventory levels and assist with inventory counts as directed.
• Maintain cleanliness and organization throughout the grab-and-go area, including guest seating areas.
• Assist with packaging and preparing catering and wholesale orders.
• Ensure products are properly labeled, rotated, and displayed.
• Answer guest questions regarding products, menu items, and offerings.
• Communicate inventory, product, or guest service concerns to management.
• Follow all company policies, food safety standards, and sanitation procedures.
• Perform other duties as assigned by the Café Manager

About You:

• Previous cashier, retail, café, restaurant, or customer service experience preferred.
• Passion for hospitality and creating positive guest experiences.
• Friendly, professional, and approachable demeanor.
• Strong attention to detail and organizational skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Comfortable handling cash and processing transactions accurately.
• Ability to work independently and as part of a team.
• Reliable, punctual, and dependable.
• Ability to stand for extended periods and lift up to 25 pounds.
• Ability to bend, reach, stoop, and perform other physical tasks associated with stocking and maintaining the space.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Position Details & Benefits

• Job Type: Part-Time, Hourly
• Schedule: Approximately 20-25 hours per week. Monday through Friday with a 6:00 AM start time.
• Compensation: $17-$18/hour
• Paid leave and paid sick leave in accordance with Chicago requirements.
• Dining discounts at 16 On Center properties and complimentary or discounted tickets to shows at 16 On Center venues, including Salt Shed, Thalia Hall, SPACE, and Empty Bottle, subject to availability.
• Transit benefits through a pre-tax payroll deduction program
• 401(k) retirement plan with company match, once eligibility requirements are met.
• All the coffee you can drink while on shift!