Service Technician

Job Description

Job Description

Service Technician – Sterling, IL

Our customer in Sterling, Illinois is seeking motivated individuals to join their growing team. As a Service Technician, you would be responsible for the care and maintenance of field installed business equipment and will be required to maintain high standards of productivity, quality, customer service, cooperation, attendance and professionalism.

Responsibilities of the Service Technician :

• Accurately diagnose, repair and maintain equipment and accessories in optimum operating condition within manufacturers published electrical, mechanical, and copy quality specifications.
• Aid fellow technicians when required to maintain optimum response time and customer satisfaction.
• Complete required paperwork neatly, accurately and on time.
• Diagnose and resolve software and hardware problems in a timely fashion.
• Navigate and utilize internet and manufacturer resources.
• Manage service call load to attain a 4-hour response time and 8-hour fix time upon notification of parts arrival.
• Maintain a personal parts inventory in an efficient and effective manner.
• Provide updates of service calls upon completion or incompletion of each call to the call support center.

Service Technician Requirements and Qualifications:

• Must have 1+ year troubleshooting, and electrical experience.
• Working knowledge of multiple operating systems including Microsoft, Apple, and Google.
• Mechanical comprehension, interpersonal skills, and strong organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to demonstrate time management skills to handle workload.
• Ability to manage one or multiple projects simultaneously
• High School Diploma, or equivalent trade or military background.
• Basic math, reading, and writing skills.
• Reliable transportation to and from work.

Pay for Service Technician : Starting at $18-$20/hour.

Service Technician Benefits :

• Health insurance.
• Paid time off.
• 401k with company match.
• Paid weekly.
• Direct deposit.
• Paid training.

Type: 1st Shift, Full-time

Schedule: Monday - Friday from 8am – 5pm.

Apply now!

Are you ready to move from the worries of today to your dreams of tomorrow? If so, give Hughes a call. We are the top-rated staffing, recruiting, and HR experts in the region. We are headquartered in Freeport, IL and have 11 locations across Illinois, Wisconsin, and Minnesota. Where we have offices, we have connections to the best local jobs! Walk in our doors and you’ll find friendly professional staff who dig deep, get results, and most importantly have fun! The reviews speak for themselves, at Hughes we quickly hook you up with companies that offer competitive pay rates, great culture & benefits, and a chance to elevate your life. We offer health insurance and 401(k) too to all our employees. To get the ball rolling, visit us online at and complete our application. We’ll be in touch soon!

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