Used Car Sales Manager
Automotive Used Car Manager Landmark Ford, Inc., a part of the Landmark Automotive Group in Springfield, Illinois, is a leading automotive dealership dedicated to providing exceptional customer service and a wide selection of quality vehicles, for over 50 years. We are seeking a highly motivated and experienced Used Car Manager to oversee our pre-owned vehicle department and drive profitability. This is an exciting opportunity for a results-oriented leader to join a fast-paced, growing organization. Job Summary: As the Used Car Manager, you will be responsible for the overall success of the pre-owned vehicle department. This includes managing daily operations, leading and motivating the sales team, sourcing, appraising and acquiring inventory, and ensuring a high level of customer satisfaction. You will work closely with the General Sales Manager to develop and execute sales strategies to achieve and exceed department goals. Key Responsibilities:
- Inventory Management: Oversee all aspects of the used car inventory, including acquisition, reconditioning, pricing, merchandising, and display.
- Sales Strategy: Develop and implement effective sales plans and processes to drive growth, increase profitability, and meet sales goals.
- Team Leadership: Lead, coach, train, motivate, and manage the used car sales team to ensure high performance and compliance with dealership policies.
- Customer Satisfaction: Ensure a positive and personalized car-buying experience for every customer. Promptly and professionally handle any customer issues or concerns.
- Financial Performance: Monitor sales data, track key performance metrics, and manage the department's budget to maximize profitability.
- Market Awareness: Stay informed of industry trends, competitor activities, and local market conditions to adjust strategies as needed.
- Dealer Relations: Work with dealers and wholesalers to acquire and negotiate for inventory.
- Proven track record of success as an Automotive Used Car Manager or in a similar sales management role.
- Minimum of three years of experience in automotive sales and acquisitions.
- Strong leadership, communication, and interpersonal skills.
- Expert knowledge of used car sales, dealership operations, and automotive financing.
- Strong proficiency with CRM software (e.g., VIN Solutions) and inventory management tools (e.g., VAuto, Kelly Blue Book, etc.).
- Excellent negotiation and closing skills.
- Valid driver's license with a clean driving record.
- A robust compensation package of commissions & bonuses, with unlimited earning potential based upon performance goals.
- Annual earnings expectations of between $75,000 - $145,000.
- Health, dental, vision and life insurance.
- 401(k) with company match.
- Paid time off and paid vacation.
- Opportunities for professional development and career growth.
- Employee purchase and service discounts.
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