Production Supervisor Assembly
West Pharmaceutical Services
Rockford, IL
Description At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. This is an onsite position requiring the team member to be onsite 5 days a week. No relocation is provided for this opportunity. This is a 3rd shift opportunity - Every other wed,then Thursday-Saturday 6am-6pm (Training will be 4-6 weeks from 7:00AM-3:00PM) Job Summary Plan, direct, and supervise operations production processes and personnel within the proprietary product value streams in Operations, under the appropriate guidance and leadership. Operations include Injection Molding Machines and Automation Assembly Equipment related processes. Responsible and accountable for adherence to procedures, quality, production, maintenance, safety and schedules on assigned shifts; promote effective team member/Company relations to help improve team engagement, customer service and Company profits. Essential Duties And Responsibilities
- Ensures effective employee relations. Provides employee coaching, development, and performance reviews. Administers the hiring, termination, and disciplinary process for production area personnel. Resolves employee issues through problem resolution.
- Responsible for ensuring applicable training and compliance associated with work area and products.
- Responsible for shift personnel scheduling and assignments, verbal communications and visual checks of all work activity for the duration of each assigned shift, ensuring that quality requirements are being fulfilled.
- Provides feedback to proper departments regarding production, quality, engineering, and personnel issues.
- Direct and assists training of all production floor positions; topics include, but not limited to: SOPs, WIs, SPCs, and FDA regulations.
- Ensures work areas are kept clean, orderly, and safe. Makes frequent safety inspections with follow-through reporting and/or corrective actions, including work related injuries.
- Responsible for finalizing all necessary data that is required for a timely, shift-to-shift transition, ensuring completeness and accuracy.
- All interactions, workflow, productivity levels, and quality standards are implemented with a “Customer Service” approach to both internal and external customers.
- Assists in the decision-making process in regard to cycle standards and process changes.
- Lead continuous process improvement efforts to reduce scrap, cycle times, improve efficiency, and eliminate waste within the production environment.
- Supervise shift personnel in the manufacture of customer products consistent with high quality and safety standards.
- Troubleshoot problems arising on the shop floor as it relates to injection molding product quality and automation systems for throughput and yields with the appropriate engineering support from Engineering functions within the value stream / business unit
- Maintain close observation of orders to keep informed of manufacturing status and, when needed, initiate the necessary steps to conform to schedule.
- Promote and support site initiatives including safety programs, lean initiatives, training programs, and consistently interpret and apply all policies, practices and procedures among plant employees.
- Recommend and implement measures to motivate employees and to encourage employees to recommend ways to improve process, quality, safety and efficiency.
- Routinely evaluate employee performance and identify training needs. Coach and counsel employees for performance, attendance and behavior. Participate in the resolution of employee relations issues.
- Review and approve work time in the appropriate timekeeping system. Maintain and verify accuracy of the hours each employee has worked.
- Adjust direct labor to support demand and manage available resources to ensure on time production and delivery of customer orders with consistent focus on labor absorption.
- Ensure SOPs, cGMP, OSHA and Safety regulations are followed.
- Perform routine visual inspection of work areas for unusual occurrences, safety hazards, housekeeping, work space organization and generate work orders where appropriate.
- Liaise with internal and external customers and other departments as appropriate.
- Participate in special project teams as assigned.
- Performs other duties as assigned based on business needs.
- Conforms with and abides by all laws, regulations, policies, work procedures, instruction, and all safety rules.
- Exhibits regular, reliable, punctual and predictable attendance.
- Bachelor's Degree or equivalent experience in technical or business required
- Minimum 5 years Must have a minimum of 5 years’ experience in a manufacturing environment, including supervisory experience required and
- Experience with SAP systems preferred
- Working knowledge of injection molding / plastics manufacturing and electro – mechanical automated systems.
- Knowledge of manufacturing processes within clean room environment, workflows, production equipment and industrial techniques.
- Must have effective problem solving and interpersonal skills.
- Must possess strong leadership and managerial skills
- Knowledge of and ability to work in appropriate computer programs and applications
- Able to comply with the company’s safety policy at all times
- Able to comply with the company’s quality policy at all times.
- Health Services\First Aid Certification Certification in First Aid Upon Hire preferred or
- Health Services\Cardiopulmonary Resuscitation (CPR) CPR Upon Hire preferred
- Manufacturing environment
- Occasionally required to work on different shifts.
- Regularly uses hands and fingers to operate objects, tools or controls. Frequently required to stand, talk and hear for long periods of time.
- Specific vision abilities may be needed by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Hearing ability should be sufficient to hear and react to audible alarms from distances up to 150 feet
Posted 2026-01-02
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