Hand Tool Manufacturing Quality Systems Manager

Job Description

Job Description

Position Summary:

Precision Instruments is seeking a highly experienced and proactive Quality Systems Manager to lead and improve our quality assurance systems. This role plays a critical part in overseeing inspection processes, ensuring compliance with internal and external standards, and driving quality performance through data analysis, documentation management, and cross-functional collaboration. The position is 50% in-office and 50% shop floor/hands-on.

Key Responsibilities:

Process, Component Auditing:

• Develop and oversee a comprehensive internal process and component audit schedule.
• Conduct audits independently, identify gaps, and drive systemic improvements.

Finished Goods Testing:

• Oversee logging and analysis of finished goods test data.
• Identify trends and recommend improvements to testing protocols and product quality.

Calibration Management:

• Maintain and monitor calibration schedules and logs for all tools, gages, and local measurement standards.
• Lead efforts to improve calibration traceability and compliance.

Form, Fit, Function Issue Resolution:

• Investigate and lead resolution of issues identified during inspection or at assembly.
• Collaborate with engineering, production, and suppliers to implement effective corrective actions.

Document Control:

• Maintain a well-organized and compliant document management system on internal servers.
• Ensure version control, accessibility, and adherence to document retention policies.

Technical Drawing & CAD:

• Work with engineering to ensure dimensional accuracy, proper tolerances, and document consistency.
• Work with engineering to prepare inspection drawings or visual documentation to support quality control processes.

Warranty Claims & Data Analysis:

• Evaluate, log, and analyze warranty claims to detect patterns and provide actionable insights to design, manufacturing, and quality teams.

Customer and Supplier Quality Communication:

• Serve as the primary responder to external inquiries, audits, and questionnaires related to quality systems and materials.

Qualifications :

• Bachelor's degree in Quality, Engineering, Manufacturing, or related field preferred; equivalent experience will be considered. Good mechanical aptitude is a must in understanding how mechanical components fit and function together.
• 5+ years of experience in quality assurance, quality systems, or related field within a manufacturing environment (i.e. measuring components with calipers, micrometers, gages, sorting parts, making rework/scrap/use as-is decisions, etc.)
• Proven ability to lead audits, manage calibration programs, and handle cross-functional quality initiatives.
• Skilled in quality tools and methodologies such as root cause analysis, CAPA, FMEA, SPC, and control plans.
• Strong understanding of engineering drawings.
• Proficiency with CAD software (e.g. AutoCAD, Fusion, or similar) is a plus.
• Experience with ERP or QMS software is a plus.
• Knowledge of quality standards such as ISO9001 is a plus.