Front of House Manager

Salary: $60,000 - $65,000

Other Forms of Compensation:

Pay Grade:  12 

Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within. 

"The most important thing in life, whatever you do, has to be passion." Wolfgang Puck

Success on our team starts with our culture:

• We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients.
• A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.
• Our services require a CONCIERGE mentality, a bias to action with humble hospitality.
• We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to.
• We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.
• We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).
• Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.

“I can have the best food, but if we don’t have good people, it won’t get you very far.”

Job Summary

We are seeking an experienced and service-driven Front of House Manager to oversee multi-station café operations at the University of Chicago Booth School of Business. Reporting to the Resident General Manager, this role is focused on elevating service standards, streamlining day-to-day operations, and fostering a warm, professional guest experience. This is a daytime role , offering a balanced schedule that supports both professional growth and quality of life.

Key Responsibilities

• Lead, train, and develop front-of-house team members across multiple café stations.
• Ensure seamless guest service with a focus on speed, hospitality, and professionalism.
• Manage daily operations including staffing, scheduling, inventory, and quality control.
• Partner with culinary leadership to maintain consistency in menu execution and presentation.
• Oversee point-of-sale systems and cash handling procedures.
• Support café-based catering and special events as needed.
• Foster a positive, collaborative work culture that emphasizes service excellence.

Preferred Qualifications

• 3+ years of experience in front-of-house management, ideally in a café, food hall, or multi-station setting.
• Strong leadership and communication skills with the ability to motivate and develop a team.
• Proven ability to manage scheduling, inventory, and budgets.
• Passion for hospitality with a hands-on management style.
• Knowledge of food safety and compliance standards.
• Proficiency in POS and basic computer systems.
• College degree or hospitality certification preferred, but not required.

Apply to Wolfgang Puck today!

Wolfgang Puck Catering is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Associates at Wolfgang Puck Catering are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Wolfgang Puck Catering maintains a drugfree workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, for paid time off benefits information.

Req ID: 1465332

Wolfgang Puck Catering

Michael Abbey

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