Consultant, Commercial Insurance Business Analyst
- Assists in monitoring and coordinating implementation of small, medium or large-scale systems throughout the organization, utilizing project management principles and tools.
- Leads and performs requirements analysis, validation and verification, ensuring that requirement documents are complete, consistent, concise, comprehensible and unambiguous.
- Utilizes a variety of techniques and tools to elicit business / system requirements – including interviews, surveys, requirements workshops, business analysis, task and workflow analysis.
- Combines business and technical knowledge to effectively communicate (verbal and written) with business and technical stakeholders to define and document business and/or system requirements in accordance with defined standards and methodologies.
- Suggests improvements / solutions that enhance existing business processes.
- Facilitates business planning and prioritization of requirements based on business value.
- Develop test plans/matrices/criteria to facilitate quality assurance / acceptance testing of system deliverables.
- Performs quality assurance / acceptance testing of system deliverables as required.
- Develops training materials as well as conducts training to WIG staff on new system implementations, enhancements or modifications.
- Augments and supports WIG Help Desk operations regarding problem identification, triage and resolution of issues pertaining to business systems.
- Develops Requests for Information/Proposal documentation regarding software searches and analyzes vendor responses of same.
- Capable of performing data analysis using a variety of tools as necessary.
- Possesses the ability to lead internal/external teams as necessary.
- Other duties as assigned.
- Minimum of 2 to 5 years work experience in a business analyst role, leading and/or supporting insurance system implementations / operations.
- Bachelors Degree in business and/or technical field preferred; equivalent experience considered along with applicable professional certifications (CPCU, PMI-PBA, IIBA…).
- Knowledge of insurance industry with a strong understanding of Claims, Underwriting and Financial operations desired in one or all of the following – Commercial P&C, Professional Liability, and Workers Compensation lines.
- Ability to express ideas clearly, effectively and professionally in both verbal and written
- Excellent project, organizational and time management skills with the ability to handle multiple tasks while meeting deadlines.
- Prior experience in insurance operations, especially with claims is required.
- Understanding of insurance needs associated with workers compensation claims handling required.
This position will include a base salary plus bonus and full benefits, including health, dental, vision, life, disability, vacation, and 401(k) with company match. LOCATION
This position is 100% remote.
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