Scheduling Manager - Home Health Agency
Job Description
Job Description
Scheduling, Staffing & Recruitment Manager
Company: Reliance Home Health Caregivers
Employment Type: Full-Time (Remote)
Location: Remote – supporting U.S. operations
Work Schedule: Monday–Friday,9am – 5PM (U.S. Central Time)
Weekend on-call availability required when needed.
Position Overview
Reliance Home Health Caregivers is seeking a highly organized and experienced Scheduling, Staffing & Recruitment Manager to oversee workforce coordination and talent acquisition for our healthcare staffing operations.
This position is responsible for ensuring that all client care cases are properly staffed by recruiting, scheduling, and maintaining a reliable pipeline of qualified healthcare professionals. The role requires strong leadership, attention to detail, and the ability to operate efficiently in a fast-paced healthcare environment.
Key Responsibilities
- Lead recruitment and onboarding of caregivers, nurses, and healthcare staff
- Maintain a strong recruitment pipeline to support operational growth
- Manage daily staff scheduling across multiple client cases and shifts
- Respond quickly to staffing shortages, call-offs, and urgent coverage needs
- Coordinate with clinical leadership and operations teams regarding staffing needs
- Conduct candidate interviews, screening, and selection processes
- Maintain staffing records, documentation, and compliance files
- Improve workforce efficiency and staffing reliability
- Ensure excellent communication between staff, supervisors, and management
Required Qualifications
- Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or related field preferred
- Minimum 5 years experience in recruitment, staffing coordination, or workforce management
- Minimum 5 years experience in customer service or operations management
- Strong organizational and problem-solving skills
- Ability to manage high-volume staffing logistics
- Experience working remotely with distributed teams
Preferred Experience
- Healthcare staffing or home healthcare experience
- Experience using scheduling or workforce management systems
- Strong knowledge of recruitment best practices
Key Competencies
- Leadership and accountability
- Strong communication skills
- Time management and organization
- Ability to handle high-pressure staffing situations
- Strategic workforce planning
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Reliance Home Health Caregivers provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for Reliance Home Health Caregivers to hire me. If I am hired, I understand that either Reliance Home Health Caregivers or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of Reliance Home Health Caregivers has the authority to make any assurance to the contrary. I also understand that no guarantee will be given for the number of hours of work. Upon my termination, I authorize the release of reference information to potential employers.
I understand that if an offer of employment is made, the following must be successfully completed as a condition of employment:
A background check that will include: information from previous employers, whether contained in written records or not, all public/private records, including criminal, civil, driving, credit, and education, and any other pertinent information relating to my ability to successfully perform the job for which I have been offered employment.
Pre-employment drug screening.
Pre-employment physical.
Proof of citizenship or authorization for employment in the United States is required in accordance with the Immigration Reform and Control Act of 1986. I attest that I have given to Reliance Home Health Caregivers true and complete information on this application. No requested information has been concealed. I authorize Reliance Home Health Caregivers to contact references provided for employment reference checks. If any information I have provided in untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.
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