Residential Assistant Manager (Bronzeville)
- Uses monthly late notices, 5-Day Demand for Payments, and other means of communication to collect past due rental balances. Reviews delinquencies and helps direct course of action for collections.
- Enters vendor payable invoices into accounting software and processes to corporate by established deadline.
- Supports and participates in leasing activities, including but not limited to touring prospective residents, processing applications, and preparing leases while following all regulatory guidelines.
- Coordinates the renewal process by preparing lease renewals and contacting residents to discuss renewal options.
- Provides timely and professional responses to resident issues and inquiries.
- Participates in the annual management plan and budget for assigned property with the established goals and objectives of the owner.
- Assists in the preparation of required leasing reports and financial reporting package for ownership.
- Assists in oversight of other property personnel related to assisting residents, answering questions, and monitoring front line management issues. Directs employees and exercises discretion and independent judgement, particularly in absence of Property Manager.
- Oversees engineering, maintenance, and security operations. Conducts building inspections and implements procedures to correct deficiencies.
- Supervises vendors, determines acceptable performance, and resolves issues. Negotiates pricing and administers contracts based on company’s established standards.
- Works with third-party provider and maintains certificates of insurance to ensure proper insurance for vendors and residents.
- Assists in move-in / move-out process.
- Coordinates resident events and sends out communication to residents.
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