MGR, FRONT OF HOUSE - Chicago, IL
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Morrison Living Salary: $51,000 -$55,000 Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone's day. The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals. Everything we do means more when it's served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset - our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected]. Job Summary Job Summary: The Front of House Manager , reporting directly to the General Manager, holds duties related to assisting with day to day operations in Company Clubs and Theater venue. The position entails a need for excellent communication skills; ability to multi-task, strong team leadership and ensures superior food and beverage quality and strong customer service skills. Key Responsibilities- Schedules, trains, manages, and develops staff
- Manages budget and inventory
- Trains and supervises alcoholic beverage service
- Assists with catering events tied to shows
- Establishes beverage program and seasonal specials
- Purchases alcoholic and non-alcoholic beverages
- Manages culinary program in conjunction with WPC culinary and marketing team
- Maintains a positive working relationship with staff, venue client and production team
- Works with vendors to increase positive cost results
- Works in conjunction with venue house managers regarding attendance and staffing to achieve maximum results
- Oversees financial aspects of first class bar/concession stand operations
- Experience managing others - Strong Communicator and demonstrated by ability to interact successfully with a variety of people
- Excellent computer skills, self-motivation, excellent planning skills and able to make timely and competent decisions
- Ability to keep track of large inventories and budgets
- Ability to work the business hours as the workday usually extends from late afternoon into nights and weekends
- Have a quick grasp on what needs to be done and demonstrates a desire to lead
- Creativity while not overseeing the attention to detail
- Working knowledge of the business as well as has knowledge of the market
- Finance, Loss Prevention, and HR experiences
- Prefer a college degree and management experience, particularly in the beverage industry
- Certification in service training, alcohol service, safe food handling and first aid
- Experience with knowledge of all state and local alcohol laws
- Certified by the National Bar & Restaurant Management Association
- Open to working an events driven schedule
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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