Senior Sales Operations Analyst

Epsilon
Chicago, IL

Overview

How You'll Make an Impact

Epsilon is evolving its Revenue Operations model by building a Revenue Operations Analysts team that partners directly with Sales leadership to drive smarter, data-informed growth.

As a Senior Revenue Operations Analyst, you will serve as an embedded analyst aligned to specific sales segments across Technology, Digital Media, and Data. In this role, you will move beyond traditional reporting responsibilities to become a trusted partner to Sales leaders-developing deep expertise in the accounts, pipeline dynamics, and growth opportunities within your segment.

Your role will be to bring clarity, insight, and analytical rigor to every revenue conversation. By combining data analysis with strong business insight, you will help identify risks, uncover expansion opportunities, and challenge assumptions around pipeline health and forecasting accuracy.

You will work closely with Sales, Finance, Marketing, Revenue Intelligence and Revenue Systems teams to ensure our revenue organization operates with accurate data, actionable insights, and clear performance visibility.

What You'll Achieve

  • In this role, you will:

  • Partner Closely with Sales Leadership: Serve as a field-aligned analyst supporting sales leaders within your assigned segment. Build strong working relationships with sales teams and provide the analytical support and insights needed to inform revenue decisions.

  • Develop Deep Account and Segment Knowledge: Build a deep understanding of priority accounts within your segment, including revenue performance trends, whitespace opportunities, competitive exposure, and potential risk factors. Conduct account-level analyses that help sales teams better understand and grow their book of business.

  • Support Pipeline and Forecast Reviews: Provide analytical support for pipeline and forecast reviews by delivering insights on deal progression, pipeline coverage, and historical conversion trends. Help identify risks or inconsistencies and bring data-driven clarity to forecasting discussions.

  • Deliver Segment Performance Insights: Develop reporting and scorecards that highlight key revenue performance indicators across your segment. Provide leaders with visibility into revenue trends, account performance, and pipeline dynamics.

  • Identify Growth Opportunities: Analyze CRM data to identify cross-sell, upsell, and whitespace opportunities across accounts. Translate findings into actionable insights that help sales teams prioritize growth opportunities.

  • Contribute to Operational Excellence: Partner with cross-functional teams to improve sales processes, reporting frameworks, and data quality. Work closely with Revenue Systems teams to ensure the data foundation supports accurate reporting and analysis.

Who You Are

  • What You'll Bring With You:

  • 3+ years of experience in Revenue Operations, Sales Operations, Business Analytics, or a similar analytical role supporting revenue teams

  • Strong analytical and problem-solving skills with the ability to translate complex data into clear insights

  • Experience analyzing pipeline performance, forecasting trends, or sales performance metrics

  • Strong communication skills and the ability to collaborate effectively with sales leaders and cross-functional teams

  • Experience working with CRM platforms (Salesforce preferred) and sales performance reporting

  • Proficiency in Microsoft Excel and PowerPoint, with experience in SQL, BI tools, or other analytics platforms preferred

  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment

  • Why You Might Stand Out From Other Talent:

  • Experience within the AdTech, MarTech, or data-driven marketing services industries.

  • Experience supporting sales leadership through pipeline analysis, forecasting support, or performance reporting

  • Ability to translate complex sales data into clear, actionable insights for business leaders

  • Experience building dashboards, scorecards, or analytical frameworks used in business reviews

  • Familiarity with GTM systems such as Salesforce, Looker, Gong, or similar revenue tools

  • Advanced analytical capabilities using SQL, Python, or BI tools

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. (

Base Salary: $63,600 - $118,000

Actual compensation within the range will be dependent upon, but not limited to the individual's skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time.

Additional Information

When You Join Us, We'll Create Something EPIC Together

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

  • People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.

  • Collaboration: We work together, support one another, and collectively achieve goals.

  • Growth: There are endless opportunities for growth through learning, development and career advancement.

  • Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.

  • Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

  • Act with integrity

  • Work together to win together

  • Innovate with purpose

  • Respect all voices

  • Empower with accountability

These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose.

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:

  • Time to Recharge: Flexible time off (FTO), 15 paid holidays

  • Time to Recover: Paid sick time

  • Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance

  • Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to [email protected] to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.

#LI-VO1

Posted 2026-04-03

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