Associate Director, Quality - Manufacturing
- Directs and leads both lab operations within the site with their leadership team.
- Leads a large team of Quality professionals capable of delivering the quality and production strategies including, Lab, Quality Compliance, Quality Supervisors and Sanitation experts, Quality Engineers or other supporting staff.
- Works with the Corporate Quality Team to build Quality Excellence programs within the manufacturing site driving performance.
- Continuously drives improvement programs using Quality Tools (SPC, Green Belt, etc.) to improve Quality and product superiority.
- Leads and implements best in class KPIs needed for the Site.
- Improves site people engagement with the Plant Leadership team.
- Builds strong relationships with Plant Leadership to ensure Quality Programs and manufacturing.
- Partners with Corporate to drive Automation innovations and digital solutions to drive KHC Lighthouse and Factory/Lab of the Future Initiatives.
- Capable of evaluating performance and competencies of plant QA staff and providing leadership training, coaching, and accountability as needed
- Drives consistency through development of work instructions and training to set standards
- Manages the plant's Corrective Action and Preventive Action program to drive continuous improvement
- Drives excellence in Innovation thru R&D plant trials and activities as a customer.
- Maintains plant FSP, HACCP, pre-requisite programs and act as primary liaison between plant and external regulatory agencies (FDA, USDA, CFIA, etc.) during routine and unannounced visits
- Provides direction and subject matter expertise on plant Quality-related activities and inquiries
- Prepares for all KHC (internal and external) Quality Audits and respond appropriately
- Monitors KHC Quality systems ensuring E2E compliance to food safety and regulatory requirements
- Oversees record keeping for all mandated quality checks, testing, sampling and sanitation activities
- Tracks, analyzes, and supports RCFA initiatives for quality-related, factory-controllable consumer complaints
- Prepares and maintain permitting and licensing for the plant
- Manages departmental budgeting, purchasing and inventory of plant quality supplies such as filters, chemicals, tools and lab supplies
- Serves as the plant lead for Company Quality initiatives including the implementation of the Kraft Heinz Quality Management System
- Develops strong working relationships with key suppliers and vendors
- Bachelor's degree in food science, chemistry, microbiology or related field, Masters preferred
- Must be a self-directed individual with a high level of integrity and maturity with proven leadership skills related to coaching and developing a team, and can work well under pressure
- Must be an effective communicator with excellent follow-up skills and comfortable interacting with all levels of the organization
- Strong knowledge of GFSI (FSSC22000) requirements and previous experience as an audit facilitator
- Demonstrates understanding of Statistical Process Control, HACCP, sanitation, micro mitigation, and hygienic design principals
- Has project management skills and a working knowledge of Microsoft Word, Excel, Access and PowerPoint
- ERP system and Quality system experience, SAP and Infinity preferred
- Demonstrates the ability to drive continuous improvement, is results-driven and delivers against set targets
- Capable of fostering a strong Quality Culture that supports transformational change in line with the Kraft Heinz Company strategy
- Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
- Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
- Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
- Financial – 401k, Life, Accidental Death & Dismemberment, Disability
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