Sales Support Specialist

Join us as we empower the world to work out, creating healthier lives together.

At Life Fitness, we take pride in being a leader in the fitness industry. As a Sales Support Specialist , you’ll play a key role in keeping our sales process moving. You will support our field sales team by handling the essential day-to-day tasks that turn a lead into a successful order.

This is a great opportunity for someone with a strong customer service background who is looking to grow their career in a professional, fast-paced office environment.

This is a hybrid position based out of our global HQ in Rosemont, IL.

#LI-HYBRID

What You’ll Do

In this role, you are the "go-to" person for our sales reps and customers. You’ll focus on being accurate, responsive, and helpful across these areas:

• Proposal & Quote Support: Work closely with the sales team to create and send out accurate price quotes and proposals to customers in a timely manner.

• Problem Solving: Act as a liaison between departments (like Customer Operations, Finance, and Delivery & Installation) to help resolve any issues or "holds" that might slow down an order.

• Order Quality Check: Review orders to make sure all the required signatures and documents are included before they move to the processing stage.

• Database Management: Keep customer information updated and accurate within our system (Salesforce.com) so the team always has the best data.

• Team Assistance: Help the field sales team with administrative tasks and occasionally assist with customer questions when extra support is needed.

What We’re Looking For

We are looking for a motivated team player who enjoys helping others and staying organized:

• Education: Bachelor’s Degree or equivalent work experience.

• Experience: 1-2 years of experience in a Customer Service, Office Support, or Retail role where you handled multiple tasks at once.

• Communication: Clear and friendly written and verbal communication skills. You should feel comfortable talking to both internal teammates and external customers.

• Detail-Oriented: A knack for spotting errors and making sure paperwork is correct.

• Tech Skills: Comfortable using Microsoft Office (Word and Outlook). Basic experience with Excel is required; if you’ve used a CPQ or CRM before, that’s a plus!

• Reliability: The ability to work independently and manage your own "to-do" list to meet deadlines.

At Life Fitness / Hammer Strength, we think customer first , play as one team , and raise the bar on fitness innovation —in the gym and in every corner of our facilities. We persevere and get it done , with a clear purpose to inspire each other to live healthier lives . If you’re ready to bring out the best in people while powering the future of fitness manufacturing, we invite you to apply.

Want to take the next step in your career? Life Fitness / Hammer Strength takes pride in our talented employees and believes in providing opportunities for further growth and advancement. We encourage you to test your strengths, push your limits, and unleash your potential. If you feel the position is right for you, we invite you to apply. We’ll work with you closely to support you throughout the hiring process. If your CV/ resume shows that your skills and experience have synergy with the job description, then we’ll hop on a call to get to know you and your experience and discuss the position in more detail. If it’s not the right opportunity this time, we’ll always let you know.

At Life Fitness / Hammer Strength, we believe in taking care of our team with a comprehensive total rewards package that includes competitive pay and a range of valuable benefits. The salary range for this position, intended for U.S. applicants, is $43,200 - $61,200 annually.This role is categorized as non-exempt and eligible for overtime in accordance with applicable law.The actual salary will vary based on applicant’s education, experience, skills, and abilities. The salary range reflected is based on a primary work location of Rosemont, IL and the actual salary may vary for applicants in a different geographic location.

Life Fitness / Hammer Strength offers a comprehensive package of benefits for full-time team members, including, but not limited to: a 401(k) savings plan with 4% employer match; medical, dental and vision insurance, parental, medical and military leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, paid vacation days beginning at 13 days annually, paid sick leave as provided under state and local paid sick leave laws, company paid short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance, hospital indemnity; identity protection, legal services, adoption assistance, tuition assistance, commuter benefits, employee discounts, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

Life Fitness / Hammer Strength is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. Life Fitness / Hammer Strength complies with all applicable federal, state, and local laws regarding employment , recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.

There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that Life Fitness/Hammer Strength will never ask for your financial information at any part of the interview process, including the post-offer stage, and will only correspond through “@lifefitness.com” or "@indoorcycling.com" domain email addresses or “ [email protected] ” for U.S. opportunities.

Life Fitness/Hammer Strength does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors.