Patient Service Rep (In Practice)
- High School diploma or equivalent.
- Minimum 2 years' experience in a customer service or call center environment.
- The ability to identify and resolve issues with a sense of urgency while maintaining patient confidentiality.
- Excellent interpersonal, communication, and telephone skills establishing positive relationships.
- A stable employment history and history of consistent attendance.
- Dependability, flexibility, and commitment to providing exceptional service for patients.
- A comprehensive benefits package including 401k
- Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
- Constant opportunities for career growth and continuing education
- A professional and flexible atmosphere that allows for freedom and individuality - enabling our team to always strive to do what's best for the patient
- Receive/make a high volume of calls to schedule and assist patients for their next dental appointment
- Create patient charts on the computer
- Multitask when scheduling the patient with being able to review multiple applications at the same time on the computer
- Ability to identify and resolve issues with a sense of urgency while maintaining patient confidentiality.
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