General Manager

Job Title: General Manager

Location: Provaré Chicago

About Us: Provaré Chicago is a dynamic and growing restaurant offering exceptional dining experiences. We are seeking an experienced, hands-on General Manager to lead our team and ensure smooth daily operations, outstanding customer service, and continuous growth.

Job Overview: As the General Manager, you will oversee all aspects of restaurant operations, including staff management, customer service, inventory, financials, and ensuring a high-quality guest experience. You’ll play a key role in developing the restaurant’s culture, training the team, and maintaining a high standard of hospitality. You must be ready to roll up your sleeves and support staff with whatever they need, from managing front-of-house to helping with back-end tasks.

Key Responsibilities:

• Oversee daily operations and manage a team of staff
• Ensure outstanding guest experiences through excellent service
• Manage staff training, development, and performance
• Control costs and oversee budgeting, scheduling, and inventory
• Support and assist staff members with their needs, ensuring a cohesive and effective team
• Lead by example, getting hands-on when necessary, and pitching in wherever needed
• Implement and uphold restaurant policies and procedures
• Handle customer concerns and feedback in a professional manner
• Monitor and improve service quality, cleanliness, and overall atmosphere

Qualifications:

• 5+ years of experience in hospitality management, preferably in a restaurant environment
• Strong leadership and communication skills
• Ability to work well under pressure in a fast-paced environment
• In-depth knowledge of restaurant operations and best practices
• Proven ability to drive revenue and improve operational efficiency
• Willingness to be hands-on and pitch in whenever necessary
• Passion for delivering exceptional guest experiences

Benefits & Perks:

• Dining discounts at Provaré Chicago
• Health benefits
• Performance-based bonuses
• 401k Retirement Plan