Assistant Smallware Manager

Jetro / Restaurant Depot
Chicago, IL

Position Title: Assistant Smallwares Manager

Department: Smallwares

Supervisor: Smallwares Manager

FLSA: Full-Time, Hourly, 8-10 hour shift, Overtime

Restaurant Depot is a wholesale cash-and-carry foodservice distributor. Our mission is to provide our customers with Savings, Selection & Service, 7 Days a Week. Our customers are a targeted group: independent restaurants, caterers, and not-for-profits. We offer these customers the right products, at competitive prices, in the quantities they need, every day of the week. We are a privately-owned, multi-billion-dollar company and operate 150+ warehouses & distribution centers in 37 states.

Position Summary:

The Assistant Smallwares Manager works closely with the Smallwares Manager in ensuring that all available product is out for sale, is maintained with the strictest freshness policies in accordance with Company direction and HACCP Guidelines and developing relationships with customers that drive sales goals, minimize losses & provide a mutual benefit for all.

Essential Functions: 

  1. Demonstrate teamwork to ensure customer satisfaction and a pleasant, safe working and shopping environment.
  2. Provide friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions
  3. Effectively communicate with customers and respond to questions and requests in a timely manner.
  4. Operate equipment (e.g., box cutter, knives, scales, compactor, hi-los, scooters, scissor lifts) according to company & OSHA guidelines.
  5. Follow basic product handling procedures in accordance with company & HACCP policy. Always working with our “Always Fresh” mentality.
  6. Assist with product presentation, rotation, labeling & replenishment.
  7. Ensure in-stock position of available product while monitoring inventory levels through frequent cycle counts.
  8. Maintain working knowledge of all warehouse equipment.
  9. Gain and demonstrate a high level of operational execution and product knowledge.
  10. Ensure consistent execution of all Department operating procedures in accordance with Corporate Audit.
  11. Utilize accomplished selling skills to secure additional sales and use suggestive selling techniques to increase sales of products.
  12. Communicate code dating issues and shrink opportunities and monitor product quality to reduce shrink.
  13. Plan work duties appropriately during the scheduled shift to accomplish all assigned tasks. Maintain high cleanliness standards; clean as you go, inclusive of washing, cleaning, sweeping, mopping.
  14. Assist department manager with interviewing, hiring & scheduling needs.
  15. Adhere to all local, state & federal laws, and company guidelines; comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs; report all issues and illegal activity, including robbery, theft, or fraud.
  16. Assist general team members as needed.
  17. Assist in other areas of the warehouse as needed and requested.
  18. Must be able to perform the essential functions of this position with or without reasonable accommodation.

Experience and Skills Required:

  1. Ability to develop and train team members, build relationships, utilize skills of team members most appropriately.
  2. Ability to provide outstanding customer service.
  3. Ability to manage warehouse operations effectively and efficiently.
  4. Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to team members.
  5. Ability to operate all equipment necessary to perform the job.
  6. Ability to work in a fast-paced working warehouse environment
  7. Warehouse, retail and/or customer service experience is a plus
  8. Must be able to perform basic functions on a handheld scanner, desktop computer and calculator

Physical demands include, but are not limited to:

  1. Walking/standing on concrete up to 10 hours/day
  2. Frequently turning, standing, reaching, stooping, and/or bending
  3. Frequently pushing/pulling objects 500 to 1,500 lbs.
  4. Frequently lifting/carrying objects more than 60 lbs.

Work Environment:

  1. Requires frequent exposure to cold/freezing temperatures
  2. Equipment in motion (forklifts, electric pallet jacks, scooters)

Benefits Include:

  1. Medical, Vision, Dental Insurance
  2. Company Matched 401K
  3. Vacation, Sick & Personal PTO
  4. Bonus Opportunity



Posted 2025-11-16

Recommended Jobs

Senior Backend Engineer, Payments

Attain
Chicago, IL

About Attain The Klover Backend Engineering team powers one of the fastest-growing consumer fintech apps in the U.S., with over one million active users every month. Our systems process and move m…

View Details
Posted 2025-11-25

Full Time Primary Care Physician Job Chicago, IL

The Inline Group The Inline Group
Chicago, IL

The Inline Group - Full Time Employed Loan Repayment Additional Info: Requirements include the following.- Be a licensed physician (M.D. or D.O.) in the U.S.- Have a valid and unrestricte…

View Details
Posted 2025-12-03

Supervisor de Perforación Hidrogeológica - Moquegua

AtkinsRéalis
Peru, IL

Job Description Actualmente estamos en la búsqueda de un(a) profesional para integrarse a AtkinsRéalis como Gerente de Proyectos para futuros proyectos. Responsabilidades: Supervisión perfor…

View Details
Posted 2025-12-24

Account Executive | Large Enterprise | Chicago

Gartner, Inc.
Chicago, IL

Description What you’ll do: Account management with an outcome of increased customer satisfaction and an increase in retention and account growth  Quota responsibility of $800,000+ of cont…

View Details
Posted 2025-12-17

Restaurant Manager

LongHorn Steakhouse
Peoria, IL

  $55000.00 per year - $65000 per year Legendary leadership certifies that our food, service, people and atmosphere are the best. Our Restaurant Managers lead and inspire the service and culin…

View Details
Posted 2025-10-27

Sales Development Representative (Remote)

First Stop Health
Chicago, IL

Description About Us: On a mission to deliver affordable, delightful healthcare for all, First Stop Health provides connected, whole-person virtual care to employers 24/7 through app, website, …

View Details
Posted 2025-12-20

Young Invincibles MidWest Winter/Spring Intern

Young Invincibles
Chicago, IL

Young Invincibles MidWest Winter/Spring Intern About Young Invincibles Young Invincibles (“YI”) is a non-profit, non-partisan advocacy organization working to expand economic opportunity for…

View Details
Posted 2025-11-13

Senior Accountant

Lyra Technology Group
Chicago, IL

A bit about Lyra… Lyra Technology Group is a family of industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join …

View Details
Posted 2025-12-19

Janitor (Shift: M-F 1:30PM to 5:30PM)

Lifelong Access
Normal, IL

Our mission at Lifelong Access is to connect individuals with developmental disabilities to their community by helping them break down barriers through a lifetime of meaningful supports. From birth t…

View Details
Posted 2025-12-18

Machine Technician

Western, IL

Department: Powder Department, Manufacturing Location: West Chicago, IL (Far Western Suburbs) Minimum Salary: $32.00 Employment Type: Regular Full Time Shifts: 2nd Shift and 3rd Shift Scheduled W…

View Details
Posted 2025-11-27