Operations Supervisor (3rd Shift, Mon - Fri 9:30 PM - 6:00 AM)

America, IL

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.


We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:
• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and best in market solutions.

Job Description:

Join our team and earn $62,000 - $65,000/ annually + 6% field bonus.

This is a 3rd shift position with an anticipated schedule of Monday – Friday 9:30 PM – 6:00 AM. On-site at our Aurora, IL facility .

The actual pay is dependent on your skills and experience as they relate to the job requirements.

As part of our commitment to a flexible work schedule, this role does not have a set amount of vacation per year.

You Are:

As an Operations Supervisor you will work with the team to meet the company's productivity standards and requirements. This helps our clients earn the best possible discounts on First-Class® and Standard® postage with our presort services. Your career with Pitney Bowes will help you be an integral part of the operation that will support not only your career development but our business’ continued growth.  

You Will:

Under direction from the Operations Manager or Assistant Operations Manager, organizes the mail flow on the production floor by assigning workers and assessing volumes and type of mail based on current staffing levels to meet postal deadlines.

  • Responsible for overseeing the production workers on designated shift. Supervisory responsibilities include interviewing, hiring, training, appraising performance; rewarding and disciplining employees; addressing complaints and solving problems.  Carries out supervisory responsibilities in accordance with company policies and applicable laws
  • Oversees quality function throughout the production area.   Assures TQM (Total Quality Management) processes and procedures are followed at all times
  • Assists Operations Manager in completing required USPS and internal reports, job costing reports and application of all USPS postal regulations.  Assures clear and concise communication of pertinent information between shifts
  • Offers suggestions regarding increasing efficiency of use of equipment, working conditions, and motivation of employees
  • Other duties as assigned

Your Background:

  • Minimum of one-year supervisory experience in any one of the following areas where familiarity of USPS requirements and/or regulations are applied (presort, mailroom, associated industries)
  • Minimum of two years of progressively responsible experience in a production or mailing industry environment
  • Strong knowledge of MS Excel and/or MS Access along with basic knowledge of MS Word, internet, and email
  • Ability to lift up to 50 lbs, or current maximum allowed by your State.  Walk, stand, stoop, and bend 80% of the time with or without accommodation
  • Based on operational needs must be willing and able to work as needed, including weekends, holidays, days off and/or a different shift with limited or no advance notice

Our Team:

Pitney Bowes Presort Services performs mail sorting; performing some of the work that would typically be performed by the USPS®. For completing this work, Presort Services receives discounted postage rates. By performing this sorting work on behalf of our clients, we are able to share a portion of that discount with them. Our national network of operating centers processes over 17 billion pieces of mail annually. We provide mailers with end-to-end solutions from pick-up at their location into delivery into the postal system network, providing optimal postage savings.

We will:

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well )

Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.

All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

Posted 2025-08-19

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