Field Service Technician

Job Description

Job Description

Job Title: Field Service Technician

Location: Gurnee, IL

Hire Type: Contract-to-Hire preferred (possibly Direct-Hire)

Target Pay Rate: $30.00/hour (W2 with full employee benefits)

Overview:

Sterling has helped build careers for thousands of professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S.

As a contract employee of Sterling, you are eligible to receive a Full Employee Benefits Package that includes paid time off, paid holidays, 3 medical plans to choose from, dental & vision plans, 401(k), and an Employee Stock Ownership (ESOP) plan.

Job Summary:

Seeking a skilled Field Service Technician to join our team, supporting customers with installation, start-up training, preventative maintenance, troubleshooting, and repair of medical air, vacuum, and gas pipeline equipment. This role is critical to ensuring quality, compliance, and minimizing downtime for healthcare providers.

Job Duties:

• Perform start-ups, in-service training, preventative and corrective maintenance, troubleshooting, and repairs on medical gas and vacuum systems

• Guide and support Field Service Technician I team members

• Conduct warranty evaluations and component replacements both in the field and in-house

• Read and interpret mechanical drawings, electrical schematics, and product manuals

• Support after-market sales activities and customer service needs

• Travel for field assignments (up to 40%, including overnight, sometimes on short notice)

• Ensure compliance with ISO, FDA, and company procedures

Qualifications:

• 3–5 years of electrical/mechanical experience (field service experience preferred)

• High school diploma or equivalent required; Associate’s degree or Technical Certificate preferred

• Strong mechanical, electrical, and troubleshooting skills (PLC controls and pneumatics a plus)

• Ability to work independently and manage multiple assignments

• Excellent customer service and communication skills

• Valid U.S. driver’s license (clean record) and ability to obtain a passport

• Willingness to pursue ASSE Med Gas 6040 Certification (company sponsored)

Why Join Us:

• Opportunity to grow your technical expertise with specialized medical systems

• Company-sponsored certifications and ongoing training

• Work that makes a direct impact on healthcare facilities and patient care

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identify, national origin, disability, protected veteran status, or genetic information.

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