Field Supervisor
- Full Time
- Paid Weekly
- Compensation: $60K - $70K annually, DOE
- Full Benefits Package (Medical, Dental & Vision)
- Paid Time Off
- 401(k) with Company Match!
- 25K Company Paid Life Insurance
- Independent Work & Team Collaboration
- Career Development & Advancement Opportunities!
- Oversee the daily drop bury operations of assigned market
- Ensure all tasks assigned to your market are completed in a timely manner and meet organizational quality standards
- Be the market “expert” and “go to” resource spending 80%+ time in the field
- Participate in the onboarding of new contractor crews
- Review 10%+ market completed work monthly and provide feedback
- Support the warehouse teams with tracking and collecting of all required client equipment from assigned market
- Ensure that resources (i.e. company, and client equipment, meters, PDA’s, etc) are secured and maintained in proper working order
- Keep safety as your #1 priority; ensure contracted crews adhere to safety standards, and all federal, state and local laws
- Exceed client and company performance metrics for assigned market
- Work in a variety of environments; indoors, outdoors, tight spaces and elevated
- Strive to provide the best customer experience every day
- 3+ years of cable, broadband or telecommunications experience required
- Prior leadership experience a plus
- Ability to travel daily, open to a variety of schedules and accessible as the point of escalation
- Excellent customer service, time management, problem-solving and troubleshooting skills
- Ability to build and maintain positive relationships with internal and external customers
- Ability to give feedback; positive and negative when needed
- Strong desire to grow and develop team members
- Ability to complete work indoors, outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time
- Ability to safely navigate various terrains, managing equipment and tools
- A body weight of no more than 275 pounds to perform ladder work safely. **Safety is our #1 Priority. If personal safety is not compromised, an accommodation may be available based on previous ladder experience in a similar role**
- Must provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving
- Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)
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